Posts

Resolved! Reputation Management

Anyone know when reputation management will be back up? It has been down for a few days now.

lizb by ServiceTitan Certified Administrator
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Upload/import customer lists to Marketing Pro

We should have the ability to import customer lists for email campaigns. We have lists of customers we can't email unless we create a profile for every single one of them, or sign up for Constant Contact or MailChimp, both of which allow you to impor...

gavurb by New Contributor II
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  • 1 replies
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Email templates for inactive customers

Hi thereI'm looking for templates to create an email campaign for customers that are a bit on the in active side maybe people who have not used us in the last 18 to 36 months I understand how to create the audience no problem but I'm looking for an e...

ericmaxo by New Contributor
  • 769 Views
  • 1 replies
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Resolved! Using AI to respond to reviews?

It would be great if Service Titan had a built-in AI capability to handle positive reviews. Many prominent companies already utilize software like replier.ai or internal AI systems for this purpose. Employing AI to respond to reviews, just like the m...

Customer Satisfaction

We had a customer who entered 1 star and then a 5 star (hit in error) It picked up the 1 star rating is there any way to fix this so that it doesn't show on the report

hamptons by New Contributor
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