Hi Everyone, We are currently rolling out non-managed technicians on the ST Mobile App. I am curious to see how others are using this feature, being that they cannot complete a job without a managed tech assigned to the job. Is there a work around ? ...
Hey there! What features of ST are you proficient in? Please comment and share below what your skills are/what role you are in! We aren't bragging or anything (unless you want to then I won't stop you haha). But this can help other users in the group...
Hello hello everyone! When the group first launched in summer 2023, we all shared what part of Canada we are from. Next, I am wondering, what trade are you in? Sometimes our questions we are seeking answers for may be specific to the trade we are in ...
Hiring New Employees Now that we have entered a new year, maybe your goal is to expand your team in 2024? I have listened to a few webinars this past year about hiring employees. In the one meeting they made the comment that finding a good technician...
Not sure if this is a Canadian thing but it is a minor annoyance I have. When I enter in Purchase Orders, the only way I can input the tax for the shipping is to change the tax from a % to a $. Does shipping not typically get taxed in the states?
What is everyone's tips for prioritizing during busy season? I am our only CSR and it can be overwhelming at times (inbound calls, outbound calls, emails, dispatching, solving problems, ordering equipment and parts, receiving items and completing inv...
Hello! I am located in ON and work with a HVAC company. For us, the GHG has been SUPER popular and is the majority of our installs! We have been informed that it is set to end in March 2024. Is anyone else worried that this may cause a surge in insta...
Hi everyone.Does anyone have any "workarounds" as we just learned ST doesn't have the inability to add a tag to the Estimate level. We required a deposit on all estimates prior to booking and would like to use a tag. The Opportunity Report doesn't al...
Hey, Fellow Canadians!What challengers are you facing with the Greener Homes grants? Are you finding shortages of supply to be an issue? Any tips or tricks?
Hello fellow Canadian ST users! I apologize that I have been MIA from Community recently. Our shop has been very busy so I haven't had a chance to check in with all of you! How are things going? I hope everyone enjoyed their long weekend! Is there an...
