General
Looking for Support, Customer Success, or a Pro Product Specialist?
Visit our Knowledge Base to learn who to contact and how to reach them.
You can also submit and vote on Ideas to help shape the future of ServiceTitan. Check out the page for full details, including a breakdown of each idea status!

cancel
Showing results for 
Search instead for 
Did you mean: 

Posts

Zapier and email parsing

Hello, I am wondering if anyone has any zaps that have worked for them to be able to parse their emails? For example, you receive a purchase order and the information gets placed into ServiceTitan automatically? Any information will help! Thank you.

Canadian users - network with us! 🦫 🫎 🍁

Are you a Canadian ST user? If so, we want to see you in our Canadian User Group! Please head over to join us there! We would love to meet you and have you join in our conversations and discussions! The more, the merrier!

Green Illustration Hello December Poster.jpg
KhianaKlatt by Valued Contributor II
  • 1344 Views
  • 0 replies
  • 0 kudos

Webinar Ideas

After having be part of the Commit To Win Webinar, our team would love to go more in depth on Titan Intelligence. This will clearly have a large impact going forward. Would there be a way to request Deanna Kawasaki to speak on this topic in a standal...

aquamark by New Contributor III
  • 2812 Views
  • 2 replies
  • 0 kudos

Vote for the Old version of Service Titan

We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...

angie123 by New Contributor
  • 2026 Views
  • 2 replies
  • 5 kudos

"Recent Update"

Please tell me our company is not the only one that absolutely LOATHES the updated version of Service Titan. I have used this platform for about 8 years, and genuinely knew it like the back of my hand, which made it possible to do my job as well as I...

BKripp19 by Contributor
  • 6874 Views
  • 18 replies
  • 2 kudos

CRM Tool for Email's AND Calls

ST works well as a CRM tool for CALLS, but not Emails. In the Customer Record, I can click on the phone number and ST will track that Outbound call that everyone can see/review. I would like for ST to do the same for Emails where I can click on the E...

alemke by New Contributor II
  • 1415 Views
  • 1 replies
  • 2 kudos

PHOTOS & VIDEOS EASILY LOST

AFTER CLICKING "SELECT ALL" UNDER PHOTOS AND VIDEOS, THE VERY SAME BUTTON TURNS INTO "DELETE SELECTED"! THIS HAS CAUSED US TO LOSE ALL OF THESE PHOTOS & VIDEOS IF ACCIDENTALLY DOUBLE CLICKS!! IF ANYTHING, "DOWNLOAD SELECTED" SHOULD BE IN ITS PLACE, S...

nmdm120 by New Contributor II
  • 1597 Views
  • 2 replies
  • 1 kudos