I wanted to drop in and whish everyone a very Merry Christmas and a Happy New Year!! I'm burning the last of my PTO and will hopefully not be logging in and working from 12/21-12/28 lol See y'all next year!

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RandiThompson by ServiceTitan Certified Administrator
  • 5 replies
  • 4 kudos

Resolved! Academy Videos

What videos do you recommend for Customer Service Representatives trying to master Service Titan? What was your personal favorite video or subject that taught you the most?

In-House Service Titan Training for Associates

I want to do a weekly Service Titan training for in-field or in-house Service Titan users from our Goettl Austin branch. I'm posting to see what type of engagement ideas other ST users/engagers may have for these trainings. I'm still figuring out how...

RobynLeeRoy by ServiceTitan Certified Administrator
  • 1 replies
  • 0 kudos

Generative Content Rules

Great minds assemble! Curious minds want to know: How are you leveraging Generative Content Rules to level up your invoice emails and summaries? Beyond the provided ST prompts, what creative prompts are making a difference in your content game? Let's...

by ServiceTitan Certified Administrator
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  • 3 kudos


This release is great! So many awesome features. My favorite is being able to easily edit a customer or location page with the fly out!! Stellar! Whats your favorite?

lizb by ServiceTitan Certified Administrator
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  • 2 kudos

Resolved! Live Webinar with Angie Snow | Prep your business for 2024

Prep your Business for 2024Live Webinar | Unlock the Power with Angie Snow October 12, 2023Join industry advisor Angie Snow for “Unlock the Power — Prep your Business for 2024” to learn how to evaluate your results, get help building a business plann...

by Contributor III
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  • 2 kudos

Customer Portal

@Vahe So the Customer Portal is a great idea...But the follow thru is severely lacking.I would like to invite a customer to have access to all their Customer Facing data: invoices, estimates, jobs in progress, current balance, payments, credits on cu...

debbloui by New Contributor III
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  • 0 kudos

Looking for Mentor

Hey All! I am looking for someone who is well reversed in Service who would be willing to be a contact for me. I have been using Service Titan for the last 2 1/2 years, but some things that seem like they should be so easy aren't. So basically, I loo...