Equipment page

When viewing equipment on tablet, it shows all listed. Installed and replaced. If you sort, it changes back after editing any entry. Would it be possible to default status to "installed" and only access replaced when needed? The status column does al...

PDF Zoom

We are beginning to implement the Photo/PDF upload feature of ST, and one of the ways we are doing this is with adding all of our building plans onto each job. Some of the plans come in Photo format, whilst others are grouped together in a multiple p...

Rusty by New Contributor
  • 1 replies
  • 3 kudos

Job Limitations on Projects

We recently learned projects have a 100 job limitation on the mobile side. Our technicians are locked out of invoices once the project reaches 100 jobs, no matter how many jobs that specific tech has worked on.Other than waiting until after invoice c...

GradyRoaten by ServiceTitan Certified Administrator
  • 2 replies
  • 1 kudos

Mobile PO Question

Can a tech create a PO on a job BEFORE dispatch? I'm testing and it doesn't seem like they can. I don't want them to dispatch before they stop at the supply house but I also don't want them to have to call for a PO.

JessicaSmith by ServiceTitan Certified Administrator
  • 1 replies
  • 0 kudos

More than 5 paused appointment on the mobile app!!

I would like to see the max number of "Paused" appointments raised. Honestly I think ALL paused appointments should show up on the mobile app to help keep the techs up to date on what jobs they need to complete.

Job descriptions on the All Jobs page in mobile

Hi!Is there a way, or is there a feature coming out where we can get the description of work on the All Jobs tab for the technicians?We work with clients that use us for multiple jobs at single locations. Sometimes we may have multiple quoted jobs th...

Technician permissions

We are needing our technicians to have access to our customers info/history, pricebook pricing and pictures from previous jobs without having to book a job. Is there something on the mobile permissions that we can allow that? Most of the time they ne...

jasonhoe by New Contributor II
  • 8 replies
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Resolved! Technician Two Way Chat

Question: Do they have to be on the job to chat or can they chat any job they have permission to see? Hoping that my salespeople can chat with their follow ups.

JessicaSmith by ServiceTitan Certified Administrator
  • 2 replies
  • 0 kudos