We are located in an area that has bad service and our crew leaders are constantly running into issues using Crew Mobile because it either logs them out or freezes while they are allocating material. What can we do different?* I will add, this is for...
I am able to log into the desktop version but I cannot get into the mobile app. I have reset the password 3 times and uninstalled the app and reinstalled. I also made sure I was logged out of the desktop before trying to log into the mobile app.Help.
How are others using the features within Aspire to report 'daily logs' at the end of each day?We typically have our crew leader and/or anyone who visits a job site (PM, owner, designer) log what they did on site that day and attach multiple photos to...
Hello Everyone!Has anyone had an issue with their techs screen like attached? For some reason, when creating estimates they will slide under the price options fly out and they have to rearrange them to see what was built out. Any and all info would b...
The upload capabilities of aspire are holding us back quite a bit. We require 20-40 photos on every work order from our crews. Single uploads take way to much time. Considering we do an average of 5-6 jobs a day on each crew, This has be some quite a...
Hello we are finding out that this platform does not forward text messages, that it ends on ST platform. This doesnt make much sense to me. Many of us wont be on the ST page waiting for messages to come through; and customers will assume we have rece...
It would be highly beneficial for commercial work to be able to view PDF files saved on a job,project or location without first downloading to view. Our guys use Service Titan for the commercial side they complain when we save the project files (plan...
Is there a way to change the information available to a crew via the Mobile app? For example, when our crews pull up the information page on their mobile devices, it would be incredibly handy to have a customer's phone number and take-off lawn size.
Does anyone know if the technicians have the ability to add tags to their jobs through ST.
I'd like my guys to be able to look up and call customers/ be able to see jobs that they were not necessarily assigned to. I keep running into situations that a job is estimated but not necessarily booked. I would like one of my leads to call the cus...
