Our technicians could really benefit from being able to text the customers even after they've arrived at the location. Due to the nature of our work, we complete many jobs when the homeowner is not there and texting is sometimes the only way they're ...
It is frustrating that Mobile Users cannot edit the emails that they are sending so that the correspondence is tracked in ST. Currently techs will email themselves and then forward the email. this causes extra steps, the ability to forget, and the in...
Our technicians work 24/7 365Our office team is only in office from 9a-7p m-f, and 8-4 over the weekendTechnicians cannot see office quotes that are NOT tied to a job, and are unable to sell, provide information or competitive pricing from what was p...
Is there a way for a technician to create a 'Task' from the mobile app? Or, is this something that can only be done from the desktop version?
