Dispatcher Goals

Good Morning,I am not a dispatcher however I am looking for what everyone suggests or follows for dispatchers. Do you have goals such as they need to call 40 customers a day and try to get them booked? We are hoping to add some guidelines and some st...

dianam8686 by New Contributor III
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Payment Terms Field Update Issue: Look at your Invoices!

Recently, there was an update regarding the Payment Terms Field on the Customer Pages. While having payment terms listed on Invoices, along with Due Dates, can be good, there are many of our Customers that this does not apply too. There is no way to ...

Customer Page Payment Term.jpg payment term 2.jpg payment term.jpg
aquamark by New Contributor II
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Please go vote for this!

I think this is a great idea. Everything else is ST can be automated... Why not send out a cancellation text/email automatically after cancellation? VOTE FOR THIS Automated Cancellation

mtrobert by ServiceTitan Certified Administrator
  • 8 replies
  • 3 kudos

Resolved! Canadian ST group?!

Hey Canadian ST users!Recently, a Facebook group has been made for all Canadian users. I would love to see a ST group created for all Canadian users! Would anyone else be interested in this? Also, if there is interest, how does one go about creating ...

Software updates

Anytime a update is pushed we have several issues that come up. As a customer I would like the opportunity to opt out or postpone a software update for when we feel we can take on the issues that we have come to know when updates happen.

scotts_c by New Contributor
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OS for desktop / Phones Pro

Does anyone know what operating system is required / recommended or optimal for service titan in general. We currently are using iPad field tablets (mobile app) and office runs our day to day from Mac OS (MacBook Pro) and the phones have been the big...

Landmark1 by New Contributor
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  • 0 kudos

Idea - Fully editable alerts

I do not have access to the 'Ideas' forum. It would be nice if Alerts could be built from the ground up rather than some canned fields. Specifically I support some back office accountants and they would like Project related alerts that include Projec...

TicketMonkey by ServiceTitan Certified Administrator
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  • 3 kudos

Support Idea - Grouping Cases an idea I had as when we are experiencing issues, many companies reach out to facebook or here on community to see if others are experiencing the same. It would be wonderfully transp...

mirdesch by Contributor II
  • 1 replies
  • 1 kudos

Invoice Template Layout

We have a bunch of customers who prefer a paper copy of their invoices, estimates, etc. Why in the love of Pete would it ever make sense to have our Logo on the left and our return address on the right of the invoice template? We use standard number ...

Jaredw by New Contributor
  • 1 replies
  • 4 kudos