Often we deal with commercial properties with multiple pieces of equipment and not the same Technician will go out to the location, depending on the scope of work needed to be done (skill set) or our availability. Trying to locate the unit needing th...
The new user interface update for office employees is horrendous.
We have multiple customers that want pictures of the work performed to be sent to them with the invoice's for every job. I know that we can manually attach the photos to each invoice. But it would be great if we could have a selection to choose that ...
With a labor shortage still high on the list of issues contractors face, many are looking for ways to entice people to join their teams and retain those already employed. Employees today seek flexibility, more time with their families, and less stres...
After having be part of the Commit To Win Webinar, our team would love to go more in depth on Titan Intelligence. This will clearly have a large impact going forward. Would there be a way to request Deanna Kawasaki to speak on this topic in a standal...
Oftentimes, when customers send in checks, they include a nice note/comment about the tech. I was wondering if there is any place in St to record them so that it gets "linked" to the tech. Thanks!
Is there a way to make tags visible on the preview for open chats? I know there is the "Recurring Services Booking" tag that is attached when customers respond to the reminders. I would like the ability to display certain other tags to the preview to...
Can an invoice or estimate be created without an appointment?
Over the last few weeks, your ServiceTitan account has been updated with several new features and enhancements from our 2024 Winter release (ST-68). While many of these updates are exciting and applicable to all our clients, I wanted to highlight som...
We are so excited to be back on the road, and we're coming to San Antonio, TX on Feb. 21-22 to dive deep into call centers! This event is like no other - where we focus on setting up your call center, optimizing all things in ServiceTitan, and learni...
