Posts

What are your Call Center Goals?

How do you measure success in your call center? What KPIs and goals are most important to you? How do you track the progress of your goals and communicate it to your team members? Share below!!We are going to have a big conversation about Call Center...

pexels-ann-h-15351349.jpg
asnow
by Valued Contributor II
  • 449 Views
  • 0 replies
  • 0 kudos

Resolved! Community not loading

ST is loading okay for me today but whenever I try to access Community, it is very very slow and sometimes will not load at all. I have tried refreshing, logging in and out, opening a new tab etc but am still experiencing the problem. I just updated ...

KhianaKlatt by Valued Contributor II
  • 1461 Views
  • 6 replies
  • 2 kudos

CHANCE TO WIN BOSE HEADPHONES + YETIS + AMAZON GIFT CARDS!

Hello Community,We have a survey opportunity that offers you a chance to win one of the following:BOSE HEADPHONESYETI WATER BOTTLESAMAZON GIFT CARDSIf you are a manager or an individual who has decision-making knowledge and power when it comes to Pho...

DanielLee
by Contributor II
  • 662 Views
  • 2 replies
  • 2 kudos

Client specific pricing- Calculating After Hours time

This is in regards to client specific pricing. I set my rate for my licensed plumbers, and applied it to each one, but how will ST know what hours of the day to apply the rate? I guess the question is for overtime. My guys work their regular shift fr...

norah83 by New Contributor
  • 342 Views
  • 0 replies
  • 0 kudos

AMA with SVP of Product John Flora Recording!

Hey, Community! Every month Torch Network has our Torch Network Live! webinars. This month we invited ServiceTitan's SVP of Product, John Flora, to sit in the hot seat and answer all our burning questions about the product and roadmap. We wanted to s...

emsmith
by Valued Contributor
  • 590 Views
  • 0 replies
  • 0 kudos

Invoices Sorted by Amount?

Especially since projects will/can have mulitiple invoices, it would be VERY helpful to have the invoices in a project be sorted by the date, not the numerical value of the invoice. I would think this would be the most normal way to view invoices. Th...

NEW Canadian User Group đŸĻĢ

Are you located in Canada or are you working for a Canadian company? We have a new group that is designed just for YOU!Our Canadian User Group launched this week! It will be used to share Canadian workarounds within ST, to share resources that are he...

Canadian group 1.png
KhianaKlatt by Valued Contributor II
  • 538 Views
  • 1 replies
  • 4 kudos

Fleet Pro Reports

When will there be reporting on Fleet Pro/driver data?? We woud like to pull a monthly report showing driver scores so that managers can have conversations with the drivers in jeopardy.

lizb by ServiceTitan Certified Administrator
  • 604 Views
  • 1 replies
  • 1 kudos