Posts

Short survey about your Marketing Pro experience.

Thanks to everyone who participated in conversations with us this past week. We know this is a hectic time of year, so we've made an easy survey for you to tell the Product Design team about your experience using Marketing Pro instead of booking a me...

JulieB
by Contributor III
  • 899 Views
  • 0 replies
  • 1 kudos

Reputation Management: Review Requests

Hello! I have been using reputation management and I love it! We've been using it since May, and our reviews have increased tremendously! The only issue I have is I'd like to create a different survey for those who will be getting HVAC tune ups and t...

Better Business Bureau

We would like to see reputation management integrate the Better Business Bureau as one of the options for customers to use for reviews as well as for businesses to be able to include that as a option for the jobs completed notifications.

rory_row by ServiceTitan Certified Administrator
  • 783 Views
  • 0 replies
  • 0 kudos

Creating Review Automation

I wish there was a way where we can automate reviews. This is what I'm thinking. Customer pays invoice They get sent a thank you for paying for our services.... and at the bottom, it would have a separate section that says, how did we do. Where the c...

KyraRoss by New Contributor
  • 2254 Views
  • 4 replies
  • 2 kudos

Tell us about your MarketingPro Experience

The product design team is learning how folks use tools to manage marketing in their daily work so we can make MarketingPro work better for you. Sessions take place this Wednesday - Friday (September 7-9) and last about 45 minutes over Zoom (videocon...

JulieB
by Contributor III
  • 765 Views
  • 0 replies
  • 0 kudos

Important Announcement - Tool Box Live Events

ServiceTitan is soo excited to bring to you TWO Toolbox Live Events where you can join industry experts, business owners, and operators to discuss and learn together:BudgetingFinancial planningMarketingRecruitingThe future of technology in the trades...

ToolBox Live Event Cover.PNG
SGhirard
by Contributor II
  • 863 Views
  • 0 replies
  • 0 kudos

CANCELED -- Aug 30 - Google Smart Bidding Webinar

Hello everyone! If you were signed up for the Smart Bidding webinar this morning, please note that we have to cancel due to our presenter being sick. We will be rescheduling and letting everyone know of a new date once this is available. Thanks for y...

mel-deyto
by ServiceTitan Certified Administrator
  • 853 Views
  • 0 replies
  • 0 kudos

Resolved! Campaign sticking to customer

Hi team,Is there a way for a marketing campaign to "stick" to a customer record by default but can be manually changed? We currently use both "Marketing Campaign" as well as "Lead Source" and "Lead Source Employee." We would like to be able to determ...

mauman_r by New Contributor
  • 1909 Views
  • 2 replies
  • 0 kudos

Listings with Marketing Pro

We'd like to utilize Marketing Pro's Listings feature, but when I click the link, the page loads and it is only blank. I try refreshing, and it doesn't work. Is this feature not ready as of August 2022? I can't seem to find any information in the Kno...

📢ATTN Marketing Pros, You Won't Want To Miss This Webinar!

Please join Johnny Wenzel from the ServiceTitan Marketing Pro team on Tuesday, AUG 30 at 10 am PT for a live webinar where you’ll learn the ins and outs of Google Smart Bidding for contractors. What you will learn:Why is Google pushing Smart Bidding?...

SGhirard
by Contributor II
  • 948 Views
  • 0 replies
  • 0 kudos