Posts

Resolved! Tag ST Phone Numbers

Hi, We currently have Marketing Pro, and we are able to link phone numbers we have in ST to a campaign. This is a useful feature for us, but the issue is that we don't actually use Marketing Pro to run marketing campaigns. We are planning on removing...

Laerec by New Contributor II
  • 2902 Views
  • 4 replies
  • 0 kudos

Tag Triggering

COMMUNITY-I-1659I'd like the ability for there to be a trigger for our tags. The same way that there are triggers for forms. For example, if Service Titan recognizes that we're visiting a new customer, it will apply a "new customer" tag to their job....

heeaaath by New Contributor
  • 1633 Views
  • 2 replies
  • 7 kudos

Short survey about your Marketing Pro experience.

Thanks to everyone who participated in conversations with us this past week. We know this is a hectic time of year, so we've made an easy survey for you to tell the Product Design team about your experience using Marketing Pro instead of booking a me...

JulieB
by Contributor III
  • 915 Views
  • 0 replies
  • 1 kudos

Reputation Management: Review Requests

Hello! I have been using reputation management and I love it! We've been using it since May, and our reviews have increased tremendously! The only issue I have is I'd like to create a different survey for those who will be getting HVAC tune ups and t...

Better Business Bureau

We would like to see reputation management integrate the Better Business Bureau as one of the options for customers to use for reviews as well as for businesses to be able to include that as a option for the jobs completed notifications.

rory_row by ServiceTitan Certified Administrator
  • 798 Views
  • 0 replies
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Creating Review Automation

I wish there was a way where we can automate reviews. This is what I'm thinking. Customer pays invoice They get sent a thank you for paying for our services.... and at the bottom, it would have a separate section that says, how did we do. Where the c...

KyraRoss by New Contributor
  • 2332 Views
  • 4 replies
  • 2 kudos

Tell us about your MarketingPro Experience

The product design team is learning how folks use tools to manage marketing in their daily work so we can make MarketingPro work better for you. Sessions take place this Wednesday - Friday (September 7-9) and last about 45 minutes over Zoom (videocon...

JulieB
by Contributor III
  • 777 Views
  • 0 replies
  • 0 kudos

Important Announcement - Tool Box Live Events

ServiceTitan is soo excited to bring to you TWO Toolbox Live Events where you can join industry experts, business owners, and operators to discuss and learn together:BudgetingFinancial planningMarketingRecruitingThe future of technology in the trades...

ToolBox Live Event Cover.PNG
SGhirard
by Contributor II
  • 876 Views
  • 0 replies
  • 0 kudos

CANCELED -- Aug 30 - Google Smart Bidding Webinar

Hello everyone! If you were signed up for the Smart Bidding webinar this morning, please note that we have to cancel due to our presenter being sick. We will be rescheduling and letting everyone know of a new date once this is available. Thanks for y...

mel-deyto
by ServiceTitan Certified Administrator
  • 872 Views
  • 0 replies
  • 0 kudos