Posts

Mobile

Hello! We have had a lot of issues with the mobile side of the pricebook showing a $0.00 sell price on a lot of our material items. On the office side we can see our cost and sell price, but our techs keep showing $0.00 sell price and we can't seem t...

dahlbyw by New Contributor II
  • 2095 Views
  • 4 replies
  • 0 kudos

Resolved! Mobile Issues

Good Morning!For the last almost 24 hours we have had our techs without the ability to use the Mobile App on their Tablets. We reached out to chat this morning and they are saying it is an isolated incident with our techs. I am not sure how this woul...

AmyKerr by New Contributor II
  • 2893 Views
  • 3 replies
  • 1 kudos

Resolved! Web based version of Service Titan Mobile

Hey guys and gals, Is there a way to access a version of the mobile app from a desktop. we have a lot of implementations we are trying to practice with and have limited managed accounts. Was not sure if there was something like this so we can see wha...

user_f54 by New Contributor II
  • 3566 Views
  • 6 replies
  • 0 kudos

Editing Techs Dashboard

Hello,I am wondering if there is a way for us to be able to edit a Technicians MOBILE dashboard. I am looking to upload and add a helpful chart for them to be able to use while out on the field. I would like for it to appear in/under the overview tab...

astacio7 by ServiceTitan Certified Administrator
  • 2824 Views
  • 6 replies
  • 3 kudos

Resolved! Price book

Need a way for the Tec's to see price book without being in a job invoice!

Bott1940 by New Contributor
  • 2427 Views
  • 4 replies
  • 2 kudos

Take Deposit in Mobile Followup

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2124We have our technicians use the mobile follow-up heavily, but unfortunately, if they get a hold of the customer and the customer agrees to move forwa...

AdamCronenberg by ServiceTitan Certified Administrator
  • 2257 Views
  • 4 replies
  • 11 kudos

Discount and Fee overhaul, not applied to full invoice

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2119Sometimes when selling a 2nd or 3rd estimate on the same job, you want to give a percent discount to get them to go with the additional work and that...

AdamCronenberg by ServiceTitan Certified Administrator
  • 2750 Views
  • 7 replies
  • 8 kudos

Better Follow-up differentiation for techs in mobile

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2118It would be nice if at the end of a job, Service titan prompted a tech on how they want to classify any unsold estimates still open when the job is c...

AdamCronenberg by ServiceTitan Certified Administrator
  • 2110 Views
  • 4 replies
  • 8 kudos

Individual Answers on Forms Searchable or Triggering some action

Please upvote this idea if you like it.COMMUNITY-I-2113We collect a lot of data and forms are a great way to force a technician to fill out information, but it is really hard to utilize the information collected by the individual questions answered o...

AdamCronenberg by ServiceTitan Certified Administrator
  • 2992 Views
  • 7 replies
  • 8 kudos