Hello Everyone!Curious if anyone has found a solution/work around to be able to hide files from technicians on the mobile side? We are wanting to add PO's from contractors but dont' want the mobile techs to see that. Any solutions?
We are looking at turning the mobile check capture on in our office for the field. Can anyone share the pros and cons they have experienced with this?
Does anyone know of a way to create an alert or a tag on a form when it is saved but not completed? Sometimes our technicians accidentally do not complete a form and therefore we do not get a notification in the office or a tag on the dispatch board....
We are experimenting with dynamic pricing on services with linked configurable materials. Everything works as described in the "Use Configurable Services in Pricebook and Pricebook Pro" knowledge base article when adding to the estimate, but we are r...
When viewing equipment on tablet, it shows all listed. Installed and replaced. If you sort, it changes back after editing any entry. Would it be possible to default status to "installed" and only access replaced when needed? The status column does al...
Please take a look and vote for this idea! We are having a real issue needing to download the same media and re upload it for our technicians to be able to see the media related to the projects. This needs to be streamlined!https://ideas.community.se...
Happy Monday! Our Mobile team is redesigning how some mobile app menus work and would like some feedback.This is a short & quick test that anyone can take — think of it as guerilla testing!Results we get here may have implications not just for our up...
This has been an ongoing complaint from our salespeople:When they are preparing an estimate and need to make a change to the quantity, the cursor jumps to the top of the estimate when they click Done after making that change. Our estimates are probab...
Has anyone else had issues with the Mobile App not syncing correctly with the desktop site? And if you have, how did you fix it?We have tried uninstalling and reinstalling the app, we made sure everyone is on the latest IOS, and we are still running ...
I have a tech that got a brand new Apple iPhone 15. When we tries to log into the ServiceTitan app, under the blue sign in button it says "getting ready" and he can't click anything else. His phone software is up to date, as well as the ServiceTitan ...
