All of the sudden all my invoices from the techs have all the task check
as add on's . why is this happening all of the sudden? We do not use
this on our invoices ever but now we can not make it go away. Anyone?
We noticed that when we add a task on an estimate / invoice - the
technicians do not see the material associated to the task that is
labeled as add on. we have to go into the invoice on the office side to
delete the material
I have three technicians that are not able to log into to ST at all. I
am trying to get with support but they have not been able to connect me
with anyone. Is anyone having this issue as well?
We are located in an area that has bad service and our crew leaders are
constantly running into issues using Crew Mobile because it either logs
them out or freezes while they are allocating material. What can we do
different?* I will add, this is for...
Hi! Hoping someone can help me - If my technicians are on an all day job
and don't take a meal break, they are receiving an error code that they
can't clock out because they didn't take a meal break. Can I turn this
setting off?
It would be helpful to have the ability to toggle technicians' ability
to calculate prices based on the tags on a job, business unit, or
other.The issue: We work for both residential & commercial customers.
For most of our commercial customers, we do...
Is there a way that our techs can verify that a card has saved to a
client file? We are not looking for them to see the card number, just a
verification that the number has saved.
Does anyone know how to edit the technician dashboard to show sold
hours? Close rate %, total revenue and average sale $ are great but we
expect our team to bring their indiviudal sold hours to the daily team
meeting every morning.
