Since I can’t get anyone from the FinTech “support” team on the phone (it’s estimated that someone will call me back “sometime today,” or “within the next 24-48 hours”), I’m bringing this here. If you are considering using ServiceTitan to collect ACH...
Hi, everyone; I’m looking to gather some advice or feedback from anyone who has experience with Call x Call concepts and practices. If you’ve implemented them in your business, I’d love to hear what’s worked for you, any challenges you’ve faced, or t...
Good day everyone! I just started an office manager role, and have very little support from mgmt. I have never used ServiceTitan before and desperately need to find out who my point of contact/CSM is. Can anyone tell me the phone# to that department?
Hi everyone, my wife and I purchased a business that had service titan existing. We are in desperate need of certified training. How do we find a certified trainer please?
After the update this week, my Project Table Views no longer accessible [Something went wrong]. And now I can no longer use most of the filters or group by any column in Projects. Schedule Assistant isn't working at all for other CSRs. Keep refreshin...
Hello,We have an alert that was built to notify certain people in the office when a purchase order was created for a particular vendor, and was set to pending. This used to work where if a technician in the field created the PO, because the PO is aut...
My lead generators use either Safari or Chrome on iPads. All of a sudden, they're not able to login. The screen is blank below the black bar that contains the menu items. The icon to sign in/out is missing. I tried clearing the cache and data. Uninst...
Hello everyone!My name is Daniel and I'm one of the user experience researchers at ST. Our researchers support various product teams within ST to make the product better and easier for our users. One of the things we do is run user studies.Our latest...
Does anyone know of a report that will tell me how long a DialPad user has been on Do Not Disturb for a specified period of time (daily / weekly / monthly)? Or any way that I can get that data?Thank you.
Something happened with the notification sound that disappeared in these sessions with the Help Center. Whenever I used to chat with support in the past, every time they respond, I would hear a notification sound, now I don't hear it anymore. Now it'...
