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Purchase Order Alerts

Hello,We have an alert that was built to notify certain people in the office when a purchase order was created for a particular vendor, and was set to pending. This used to work where if a technician in the field created the PO, because the PO is aut...

DanielleT by • New Contributor III
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iPad users cannot login

My lead generators use either Safari or Chrome on iPads. All of a sudden, they're not able to login. The screen is blank below the black bar that contains the menu items. The icon to sign in/out is missing. I tried clearing the cache and data. Uninst...

ACarl by • New Contributor
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DialPad Report to show user time on DND

Does anyone know of a report that will tell me how long a DialPad user has been on Do Not Disturb for a specified period of time (daily / weekly / monthly)? Or any way that I can get that data?Thank you.

thaggerty by • New Contributor III
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Help Center Notification Sound

Something happened with the notification sound that disappeared in these sessions with the Help Center. Whenever I used to chat with support in the past, every time they respond, I would hear a notification sound, now I don't hear it anymore. Now it'...

Location Page Bulk Tag

Is there a way to add tags to locations in bulk? We have a Customer page that has over 490 locations and it just keeps growing. Is there a way that I can add a tag to all 490 locations at once?

kmcgraw1 by • New Contributor
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I love the new Customer Resource Hub!

Folks, at Pantheon I had the privilege to preview the new Customer Resource Hub and the ServiceTitan Toolbox. Both of these are live on the ServiceTitan website and you should have a direct link in your profile icon in the near future. Some of those ...

tsjobeck by • ServiceTitan Certified Administrator
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  • 2 kudos

Emergency Dispatch Report

I know the outage today was impactful to quite a lot of people, and there might be some who don't have this report built already. Just as an FYI - ServiceTitan already has a report built that can be scheduled so that if there is ever an outage that i...

DanielleT by • New Contributor III
  • 1043 Views
  • 2 replies
  • 5 kudos

Mobile app not working after iOS 18 update

My company has decided to push the iOS 18 update to all of our techs iPads. Now the Service Titan app is no longer working correctly. We've tried force closing the app, signing out, and restarting the iPads, but nothing seems to work. Anyone else hav...

ryanccon by • New Contributor
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  • 1 replies
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