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Emergency Dispatch Report

I know the outage today was impactful to quite a lot of people, and there might be some who don't have this report built already. Just as an FYI - ServiceTitan already has a report built that can be scheduled so that if there is ever an outage that i...

DanielleT by New Contributor III
  • 910 Views
  • 2 replies
  • 5 kudos

Mobile app not working after iOS 18 update

My company has decided to push the iOS 18 update to all of our techs iPads. Now the Service Titan app is no longer working correctly. We've tried force closing the app, signing out, and restarting the iPads, but nothing seems to work. Anyone else hav...

ryanccon by New Contributor
  • 705 Views
  • 1 replies
  • 1 kudos

errors after update

it seems like every time ST does an update, the next day or two we have issues or permissions change. Is anyone else having these kinds of issues after the updates?

wpampell by New Contributor II
  • 2940 Views
  • 9 replies
  • 7 kudos

resolved

Resolved

jaredtil by ServiceTitan Certified Administrator
  • 478 Views
  • 1 replies
  • 1 kudos

Job costing and purchase orders

What are people's processes for accurate job costing based on "special order" items on PO?The reason I ask; for special order items that do not have a cost from our pricebook, it is $0 on the PO. When we receive it, you can change the price (dependen...

Code of Conduct

Hello Titans! We are re-sharing our code of conduct with our Titan Community as we do from time to time to ensure we an inclusive space where our customers and partners can share their ideas and learn from one another. Thank you all for contributing ...

JOllinger
by Community Moderator
  • 395 Views
  • 0 replies
  • 2 kudos

Bulk update customer or location tags

We would like to have the ability to retroactively update multiple customer or loaction tags based on a service provided. This way we dont have to go back through jobs and manually add tags one by one for follow up.

Notes on invoices and projects:

We are emailing invoice copies to customer's with no information from the Techs because there is a project involved. All the notes go to the project. Is there a way to put the tech's notes in to the invoice summary and also put them on a project?You ...

mschmidt by New Contributor
  • 370 Views
  • 0 replies
  • 0 kudos