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Posts

Phone issues dialing out and sending texts

Is anyone else experiencing issues with their phones connecting with service titan as well as texting ? Phone lines dropping, calls ringing in twice but only one line has the customer on it ? Just trying to see what kind of issue this is or if its un...

Chels by New Contributor II
  • 2561 Views
  • 3 replies
  • 0 kudos

Resolved! Logging a Task for a customer who doesn't have any jobs

We are a landscape lighting company so in our off season we get calls from people that want to have us come out for a quote in the spring. Right now we are entering them into ST as a customer and then putting them on an excel spreadsheet to track who...

HHertziger by New Contributor II
  • 2702 Views
  • 2 replies
  • 0 kudos

XOi Technologies Feedback

For those of you who use XOi Technologies in your business, what is your feedback, both pro's and con's, on your experience with XOi?

stephen11 by New Contributor
  • 3187 Views
  • 3 replies
  • 4 kudos

'Sold by' commission for individual items in the pricebook

Does anyone know if there is a way to track sales commissions for individual items in the pricebook? Right now the only option I see for sales commissions, is to configure the "Sold By" field in the technician's payroll profile. This way you can only...

Removing Bulk Phone Numbers?

Due to our workflow we end up adding the technicians phone number to the customers profile on every job. Is there a way to provide a list of our technicians phone numbers and have them removed from those profiles at the end of the day or on our reque...

CodyWans by New Contributor II
  • 3208 Views
  • 3 replies
  • 1 kudos

Dialpro

Is there a way to move the dialpro box. It's in the way.

ACarl by New Contributor
  • 2297 Views
  • 2 replies
  • 0 kudos