General

Posts

Outbound Calling to numbers not in ST

When we signed up for ST, this made it impossible to make an outbound call from our actual office number without having to have the number in the system under a customer name. Is there a way to place a general call from the office number by just typi...

Mark_Bosch by New Contributor II
  • 2402 Views
  • 2 replies
  • 1 kudos

Resolved! SUGGESTIONS: Service Titan Advisor Ideas

Hey Fellow Service Titans!I am now a big fan of the Service Titan Advisory metrics that help us to use more of what is mainstream in the ST universe. This gives wonderful insight into what we can focus on as our next big improvements in ST usage.I ha...

field_th by ServiceTitan Certified Administrator
  • 2735 Views
  • 2 replies
  • 1 kudos

Resolved! Let's Hear From Our ServiceTitan Certified Administrators!!

As we close in on the end of the year, I wanted to take a moment to celebrate the NEARLY 150(!) ServiceTitan Users so far who have earned their Admin Certification. It's a lot of work getting to know all the aspects of ServiceTitan tested in the cert...

Titan Advisor

Some things in our system we don't have set up and do not want to just yet or not at all. There are just certain things that do not fit our business model. Is there a way to narrow down what is scored on what we use vs what is set up already? Basical...

Rome by ServiceTitan Certified Administrator
  • 2235 Views
  • 1 replies
  • 3 kudos

Titan Advisor question- task management

In "resolve and close tasks" is it looking at the created date or the due date for the "Percent of tasks that are closed from the last seven days"?I'm up to 207- coming for that leaderboard! @tsjobeck

JessicaSmith by ServiceTitan Certified Administrator
  • 1929 Views
  • 2 replies
  • 0 kudos

Calendars

Does ST have a calendar function like Google Calendar? Google calendars have different types that you can create such as a work calendar, birthday calendar...We're looking to create calendars for our larger projects ahead of time.

ellenherris by ServiceTitan Certified Administrator
  • 1773 Views
  • 1 replies
  • 3 kudos

IA Show December 5-9th

Hi folks,Just curious if any fellow Titans are going to be going to the Irrigation Association Show in Vegas?Our team would love to link up with some fellow Titans while we are down there.

jsoch by ServiceTitan Certified Administrator
  • 1193 Views
  • 0 replies
  • 1 kudos

Noobs gather here

Hello from Arizona. I'm a new potential user/client. Our Arizona company does apartment and single-family home renovations. Currently using google calendars and dry erase boards with a LOT of texting to manage the field. We have decided to put our re...

Employee Reimbursable Expenses?

Occasionally we have employees who need to have misc expenses reimbursed. This is something I would love to be able to track in ST via the payroll approval function (possibly). In the meantime I was wondering if anyone out there has a way they are do...

JBoyer by New Contributor
  • 2281 Views
  • 2 replies
  • 0 kudos