Mobile

Mobile App

Hello,We have a technician who has an Apple iPhone and is having issues getting the app to work. They log in and then once that happens it just does nothing but loads. The technician has tried numerous times to uninstall and reinstall the app and not...

Technician can't close out the job without filling up the details for inventory items

Technician can not close out job without entering equipment details. We have to manually close out jobs in order for the tech to move on to the next job. This happens on a new install when equipment is tied to a job. Huge inconvenience for our techs ...

Is there a way to make outbound calls on the mobile app without booking a job?

Issues from the field

When a crew leader sees an opportunity or problem in the field he/she creates an issue to alert the account and operations manager that action is needed. This issue becomes a chain of emails that alert the original creator of the issue every time a n...

Image uploads

The upload capabilities of aspire are holding us back quite a bit. We require 20-40 photos on every work order from our crews. Single uploads take way to much time. Considering we do an average of 5-6 jobs a day on each crew, This has be some quite a...

T&M Invoicing

I am wondering how others are tackling their Time & Materials invoicing. We are having major issues with our techs being able to properly invoice jobs due to the fact that they can't see the timesheet for that job. Worst case, they should be able to ...

Edit estimate name from mobile

We have property managers who are receiving literally a hundred emails from us per week. Can we change it so when our techs send them estimates from the field the Estimate Name is more descriptive? It should have the location in the title so they kno...

Resolved! Missing audit history for opened estimates

Does anyone have a solution this one? I have noticed that if an estimate is sent out from a technician on the mobile device it will give this "sent a link for e-signatures to the following contacts:" in the audit history for the job. However it does ...

Resolved! Technicians out in field can not close out their invoices or change price or change quantity.

My technicians can not close out their invoices or change the price or they cant change quantity. This is going on over three weeks and servicetitan has not resolved the issue nor are they keeping us informed when this issue will be fixed. This is ve...

PDF Zoom

We are beginning to implement the Photo/PDF upload feature of ST, and one of the ways we are doing this is with adding all of our building plans onto each job. Some of the plans come in Photo format, whilst others are grouped together in a multiple p...

ServiceTitan Community

Posts

Mobile App

Technician can't close out the job without filling up the details for inventory items

Is there a way to make outbound calls on the mobile app without booking a job?

Issues from the field

Image uploads

T&M Invoicing

Edit estimate name from mobile

Resolved! Missing audit history for opened estimates

Resolved! Technicians out in field can not close out their invoices or change price or change quantity.

PDF Zoom

Hiding Files From Technicians

Saved but not completed forms

Equipment page

New Idea on the Mobile side for Projects, please v...

Mobile Estimate - jumps to top of list with every ...

Tech Cannot Log Into ServiceTitan App on New Iphon...

red circle with number on mobile

Forms Disappearing

Photos downloaded to wrong job

Time on Service Jobs