Mobile

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Mobile side estimate feature

Tenant was calling because they want to know if there's a way to they can create the estimates for later and not just right after finishing an appointment from the Mobile side for their technicians.So they go to the appointments, then they measured e...

chrisder
by New Contributor
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Estimate Overview Screen

Hello Everyone!Has anyone had an issue with their techs screen like attached? For some reason, when creating estimates they will slide under the price options fly out and they have to rearrange them to see what was built out. Any and all info would b...

Screenshot 2023-08-04 090849.png
brodyzalesak by ServiceTitan Certified Administrator
  • 1086 Views
  • 1 replies
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END TIME OF JOBS

currently, the technicians are only able to see the arrival window for scheduled jobs. the techs have NO ACCESS TO SEE WHEN THE JOB IS SCHEDULED TO END. This is extremely critical especially for service techs. The techs need to be able to see this in...

mcabral by New Contributor II
  • 2038 Views
  • 3 replies
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Mobile App

Hello,We have a technician who has an Apple iPhone and is having issues getting the app to work. They log in and then once that happens it just does nothing but loads. The technician has tried numerous times to uninstall and reinstall the app and not...

dianam8686 by New Contributor III
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Issues from the field

When a crew leader sees an opportunity or problem in the field he/she creates an issue to alert the account and operations manager that action is needed. This issue becomes a chain of emails that alert the original creator of the issue every time a n...

Image uploads

The upload capabilities of aspire are holding us back quite a bit. We require 20-40 photos on every work order from our crews. Single uploads take way to much time. Considering we do an average of 5-6 jobs a day on each crew, This has be some quite a...

mattvp92 by New Contributor
  • 1543 Views
  • 2 replies
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T&M Invoicing

I am wondering how others are tackling their Time & Materials invoicing. We are having major issues with our techs being able to properly invoice jobs due to the fact that they can't see the timesheet for that job. Worst case, they should be able to ...

jboth by New Contributor
  • 1907 Views
  • 3 replies
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Edit estimate name from mobile

We have property managers who are receiving literally a hundred emails from us per week. Can we change it so when our techs send them estimates from the field the Estimate Name is more descriptive? It should have the location in the title so they kno...

KhianaKlatt by Valued Contributor II
  • 2250 Views
  • 4 replies
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