I am looking for a way I can get the START button on the tablet while in
ST for google maps that will have the voice giving the turn by turn
directions.
Often the techs will reach out to us in the office while they are in the
field and ask us to turn off job notifications for specific jobs they
are working on. It would be ideal if they could have access/permission
to do this themselves from the field...
Probably my biggest headache with the onboarding process and still, as I
make changes in the settings, is not having access to a mobile user
account without making my tech sit in the office or give me his login
info. But of course it kicks him out as...
Really hope this get's modified so we can zoom in on pictures that our
techs take. It is very common to have to zoom in to see certain items,
or details, and currently it can't be done without first downloading the
image to the computer.My previous s...
I think it is dumb that if I set up a technician as a managed tech on
Monday, Next does not recognize them until the following Monday after it
resets. I'm paying to train a tech on Next but can't train them for
entire week. This makes no sense. Is th...
It would be helpful if the billable hours tab would calculate the cost
for you and apply it to the invoice automatically. Leaving it up to the
technician may not always be accurate. It would also eliminate 2 steps.
We are in the implementation stage of ServiceTitan trying to determine
the level of detail we can have in our Business Units. We use Quickbooks
as our accounting software and have the business units mapped to QBs
class. Currently we have 3 office loc...
Does ST have a way of adding pre-set comments for the techs to choose
from? Our previous software would allow the technician to choose form
pre-sets we set up in the office.This way they are not typing the same
response at every job they go to; they ...
New to ServiceTitan and setting up iPads for 18 techs. Our unlimited
cell service plan is visibly slower than our shared data plans, but
obviously both work (cell company says they should be the same). Anyone
have any real-world data from how much da...
