Mobile

Posts

We have a question about the Pricebook on mobile

Hello! We have a question about the present stage when offering an estimate (quote) to the customer. We want to know if there is a way for the quote, that we are presenting to the customer, can show materials that are attached to the equipment. For e...

Resolved! Tech Issues with Dashboard

Good morning! We have Service Professionals that are unable to click "MORE" on the iPad in order to see Job Summary. Is anyone else having this issue or have been able to correct it?

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CatCoyle by ServiceTitan Certified Administrator
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Mobile side estimate feature

Tenant was calling because they want to know if there's a way to they can create the estimates for later and not just right after finishing an appointment from the Mobile side for their technicians.So they go to the appointments, then they measured e...

chrisder
by New Contributor
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Estimate Overview Screen

Hello Everyone!Has anyone had an issue with their techs screen like attached? For some reason, when creating estimates they will slide under the price options fly out and they have to rearrange them to see what was built out. Any and all info would b...

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brodyzalesak by ServiceTitan Certified Administrator
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END TIME OF JOBS

currently, the technicians are only able to see the arrival window for scheduled jobs. the techs have NO ACCESS TO SEE WHEN THE JOB IS SCHEDULED TO END. This is extremely critical especially for service techs. The techs need to be able to see this in...

mcabral by New Contributor II
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  • 3 replies
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Mobile App

Hello,We have a technician who has an Apple iPhone and is having issues getting the app to work. They log in and then once that happens it just does nothing but loads. The technician has tried numerous times to uninstall and reinstall the app and not...

dianam8686 by New Contributor III
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  • 3 replies
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Issues from the field

When a crew leader sees an opportunity or problem in the field he/she creates an issue to alert the account and operations manager that action is needed. This issue becomes a chain of emails that alert the original creator of the issue every time a n...