Our technicians do not have the ability on the mobile app to see how long they were on a job in order to charge the appropriate labor hours spent on a job. This is extremely critical for our field techs. The tech should not be spending time calling t...
Currently, there is a cooling load calculator in ST Mobile. We would like to see a heating option too, or be able to integrate with other load calc apps. This idea has already been submitted by someone else, but it doesn't have very many votes yet!Lo...
I am able to log into the desktop version but I cannot get into the mobile app. I have reset the password 3 times and uninstalled the app and reinstalled. I also made sure I was logged out of the desktop before trying to log into the mobile app.Help.
At Pantheon they mentioned an update for mobile phone users. When can we expect this update, and what changes will be made?
How are others using the features within Aspire to report 'daily logs' at the end of each day?We typically have our crew leader and/or anyone who visits a job site (PM, owner, designer) log what they did on site that day and attach multiple photos to...
Someone tell me how to put this thing together for my tech's to use for reference when they are still learning the app.
i understand when a tech arrives to a job he has a forms option and those forms attach to said job. however the MY FORMS tab on the top of the mobile app is not the same, and they can only be saved to that techs device/dashboard what is the purpose o...
Hello! We have a question about the present stage when offering an estimate (quote) to the customer. We want to know if there is a way for the quote, that we are presenting to the customer, can show materials that are attached to the equipment. For e...
My 2 newest techs have been set up on the same iPads that my other techs have. We have verified the operating system versions, the app version and it even says on the app in the store that it is compatible with the device. I have many other techs who...
Good morning! We have Service Professionals that are unable to click "MORE" on the iPad in order to see Job Summary. Is anyone else having this issue or have been able to correct it?
