Posts

PDF Zoom

We are beginning to implement the Photo/PDF upload feature of ST, and one of the ways we are doing this is with adding all of our building plans onto each job. Some of the plans come in Photo format, whilst others are grouped together in a multiple p...

Rusty by New Contributor
  • 632 Views
  • 1 replies
  • 3 kudos

Resolved! Adding Discount Task

How can techs apply a discount task to an estimate from the mobile side & having it fall under Discount & Fees? We have only done this from the office

allisonc by New Contributor II
  • 2157 Views
  • 4 replies
  • 1 kudos

Glitches today

One of our tech's just called me and is having trouble with ST today. It isn't loading anything for him. He cannot upload photos or attachments to his current job or see his next job either. Before I reach out to support - I wanted to see if anyone e...

KhianaKlatt by Valued Contributor II
  • 625 Views
  • 1 replies
  • 0 kudos

Mobile View Unit Measure

I would like to see the unit of measure show in the mobile view for items in the Pricebook. In the Pricebook (on PC) the unit measure is visible, but when our technicians are using their tablets in the field they cannot see if the material they are (...

Deneen by New Contributor
  • 648 Views
  • 1 replies
  • 1 kudos

Add square or circle option to Photo Mark Up

Very simple fix. I would like to have the option to add a circle and a square, a straight line, on the photo mark up. Maybe change the size of the marker line. It would just help keep things move faster and look much cleaner. When on site doing estim...

Text Forwarding

Hello we are finding out that this platform does not forward text messages, that it ends on ST platform. This doesnt make much sense to me. Many of us wont be on the ST page waiting for messages to come through; and customers will assume we have rece...

apolloliu by New Contributor
  • 815 Views
  • 2 replies
  • 0 kudos

Making outbound calls from job history

My guys and I are wondering why we can't make an outbound call to a customer from history? after the job is complete, we can see contact details but can't click the buttons to call. that means a tech that wants to call a customer to check if the repa...