Posts

Lunch and learn today!

Friendly reminder that our lunch and learn starts in 15 minutes!! We will be talking about how to show Empathy - AND we have some fun surprise announcements. If you can't make it today, we will share the updates later on in the group. Registration de...

asnow
by Valued Contributor II
  • 1281 Views
  • 4 replies
  • 2 kudos

Motivational Monday

Good Morning Team!! Today is the day! What are your goals for the week? What tasks have you been procrastinating on? What mission are you going to DOMINATE and how can we help you?

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krista-gac by Contributor III
  • 3370 Views
  • 17 replies
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It's HERE! An event just for Call Centers!!

Call Center friends- managers, CSRs, Dispatchers... I've been so excited to announce this special event just for you! Introducing Toolbox Live: Call Center Edition! Coming to Chicago on November 15th and 16th. Thanks to your help, I've secured some o...

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asnow
by Valued Contributor II
  • 2636 Views
  • 10 replies
  • 4 kudos

It's Customer Service Week! October 2-6, 2023

This is YOUR WEEK! It's a week of celebration and appreciation for the true heroes of customer service. Last year I shared this blog post about 21 ways you can celebrate during Customer Service Week. I'm bringing it back this year to share some fun w...

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asnow
by Valued Contributor II
  • 3026 Views
  • 10 replies
  • 6 kudos

CSR/Dispatcher Group Lunch and Learn TODAY!!

Happy Third Thursday - CSR Group Lunch and Learn Day! For our new members, we meet LIVE monthly (via zoom)! Every third Thursday we meet to share ideas, ask questions, and mastermind. These calls are not recorded, so we encourage you to mark this slo...

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asnow
by Valued Contributor II
  • 3005 Views
  • 12 replies
  • 6 kudos

CSR/Dispatcher Group LUNCH and LEARN tomorrow!!

Tomorrow (Thursday, July 27th) is the day! We are going to be meeting LIVE to level up as CSRs and dispatchers. You must register for the event! The topic of tomorrow's training is "The Power of Gratitude." I've been studying and researching effectiv...

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asnow
by Valued Contributor II
  • 1042 Views
  • 3 replies
  • 2 kudos