General Office

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Resolved! Changed Employment, Certified Administrator

I have just recently switch the company's I work for. I had taken the Certified Administrator Program and passed. The company I work for now also uses Service Titan. I wanted to see how I can transfer my certifications to the new company I am with. I...

Gina304 by ServiceTitan Certified Administrator
  • 9016 Views
  • 15 replies
  • 0 kudos

Alert when a tag is added to job

Hello Everyone. We are currently working through workflow ideas and we are curious if there is a way to add an email alert to a desired recipient if a specific tag is added to a job? Currently we would like the ability for SERVICETITAN to email my di...

Send MMS from Office or Mobile App

It would be great as our clients get used to texting us a lot more to be able to send MMS type ( pictures etc) from both the office and mobile chat feature!Please vote for my Idea: https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3228

spetrie by Contributor II
  • 3268 Views
  • 4 replies
  • 6 kudos

Customer & Location Pages: Feedback Session with R&D

Hello! We're looking to speak to people who have requested that we add the ability to customize tables on the Customer & Location pages (e.g.: hiding columns you don't need, re-ordering columns so that you have less scrolling to do, etc.). So, if you...

VTumanya
by Contributor III
  • 1501 Views
  • 1 replies
  • 1 kudos

Thank You ServiceTitan!

I just want to take a moment and give a shout out to all the those who are involved with implementing changes and improvements to this platform! Your hard work is greatly appreciated, and I don't think you hear that enough! As we network with some ot...

Miranda by ServiceTitan Certified Administrator
  • 4027 Views
  • 7 replies
  • 9 kudos

Please Vote For This

I would like to see a "Contacts" feature added to ST. This would allow us to put vendor phone numbers and tech phone numbers in without making them a customer. Please Vote! Add "Contacts" Feature

Miranda by ServiceTitan Certified Administrator
  • 1742 Views
  • 2 replies
  • 4 kudos

Service Titan for commercial companies

Are there any service titan reps here? Is ST looking at expanding its commercial customer base? I love the idea of the community and love the idea of the upvoting to help mold ST from the users needs. The problem I see is the commercial side of thing...

Leehvac by New Contributor II
  • 5569 Views
  • 7 replies
  • 4 kudos

Bulk Edit Customer Locations

Is there a way to bulk edit locations under a customer? We have a contract with a fast food chain that has 98 locations that we service and I need to add tags to every location. I have tried Academy and Knowledge Base with not a single bit of help fr...

ladams76 by New Contributor III
  • 1848 Views
  • 1 replies
  • 0 kudos

Resolved! Staff room

Hey everyone!Currently, our office space is very rarely seen by customers and is only seen by staff. We have a few desks set up for office work; a table with hard plastic chairs for staff meetings, training, lunch breaks; a small kitchen area with a ...

KhianaKlatt by Valued Contributor II
  • 2943 Views
  • 3 replies
  • 2 kudos