General Office

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Customer & Location Pages: Feedback Session with R&D

Hello! We're looking to speak to people who have requested that we add the ability to customize tables on the Customer & Location pages (e.g.: hiding columns you don't need, re-ordering columns so that you have less scrolling to do, etc.). So, if you...

VTumanya
by Contributor III
  • 1437 Views
  • 1 replies
  • 1 kudos

Thank You ServiceTitan!

I just want to take a moment and give a shout out to all the those who are involved with implementing changes and improvements to this platform! Your hard work is greatly appreciated, and I don't think you hear that enough! As we network with some ot...

Miranda by ServiceTitan Certified Administrator
  • 3896 Views
  • 7 replies
  • 9 kudos

Please Vote For This

I would like to see a "Contacts" feature added to ST. This would allow us to put vendor phone numbers and tech phone numbers in without making them a customer. Please Vote! Add "Contacts" Feature

Miranda by ServiceTitan Certified Administrator
  • 1663 Views
  • 2 replies
  • 4 kudos

Service Titan for commercial companies

Are there any service titan reps here? Is ST looking at expanding its commercial customer base? I love the idea of the community and love the idea of the upvoting to help mold ST from the users needs. The problem I see is the commercial side of thing...

Leehvac by New Contributor II
  • 5369 Views
  • 7 replies
  • 4 kudos

Bulk Edit Customer Locations

Is there a way to bulk edit locations under a customer? We have a contract with a fast food chain that has 98 locations that we service and I need to add tags to every location. I have tried Academy and Knowledge Base with not a single bit of help fr...

ladams76 by New Contributor III
  • 1799 Views
  • 1 replies
  • 0 kudos

Resolved! Staff room

Hey everyone!Currently, our office space is very rarely seen by customers and is only seen by staff. We have a few desks set up for office work; a table with hard plastic chairs for staff meetings, training, lunch breaks; a small kitchen area with a ...

KhianaKlatt by Valued Contributor II
  • 2815 Views
  • 3 replies
  • 2 kudos

Screen displays in office

We have a TV screen that we were going to use in our office and put up on the wall. We are wondering what other HVAC companies display on screens in their office? Currently our office isn't set up to have customers in regularly. Down the road, as we ...

KhianaKlatt by Valued Contributor II
  • 3279 Views
  • 5 replies
  • 2 kudos

customer portal???

We are a commercial HVAC-R company and I see in the customer portal it is set up for invoices. We would like to use the customer portal for customers to keep track of what was done at their sites but not for invoicing. Is there a way to set up the cu...

Leehvac by New Contributor II
  • 1584 Views
  • 1 replies
  • 1 kudos