General Office

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Update labels in community

I don't like how when we post a discussion in community, we must add a label. Sometimes there is no label to suit my topic. Can we get rid of the labels or update them so there are more options? Or where we can create custom labels?Please vote: https...

KhianaKlatt by Valued Contributor II
  • 948 Views
  • 1 replies
  • 2 kudos

Transcript for phone calls

If you haven't already, please vote for this idea! It's not my idea, but it would be such a time saver both on the office and field side! Sometimes there are just a few details that you want from a call and you have to listen to the entire thing. Tra...

Miranda by ServiceTitan Certified Administrator
  • 6509 Views
  • 15 replies
  • 10 kudos

Resolved! Changed Employment, Certified Administrator

I have just recently switch the company's I work for. I had taken the Certified Administrator Program and passed. The company I work for now also uses Service Titan. I wanted to see how I can transfer my certifications to the new company I am with. I...

Gina304 by ServiceTitan Certified Administrator
  • 7452 Views
  • 15 replies
  • 0 kudos

Alert when a tag is added to job

Hello Everyone. We are currently working through workflow ideas and we are curious if there is a way to add an email alert to a desired recipient if a specific tag is added to a job? Currently we would like the ability for SERVICETITAN to email my di...

Send MMS from Office or Mobile App

It would be great as our clients get used to texting us a lot more to be able to send MMS type ( pictures etc) from both the office and mobile chat feature!Please vote for my Idea: https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3228

spetrie by Contributor II
  • 2612 Views
  • 4 replies
  • 6 kudos

Customer & Location Pages: Feedback Session with R&D

Hello! We're looking to speak to people who have requested that we add the ability to customize tables on the Customer & Location pages (e.g.: hiding columns you don't need, re-ordering columns so that you have less scrolling to do, etc.). So, if you...

VTumanya
by Contributor III
  • 1230 Views
  • 1 replies
  • 1 kudos

Thank You ServiceTitan!

I just want to take a moment and give a shout out to all the those who are involved with implementing changes and improvements to this platform! Your hard work is greatly appreciated, and I don't think you hear that enough! As we network with some ot...

Miranda by ServiceTitan Certified Administrator
  • 3348 Views
  • 7 replies
  • 9 kudos

Please Vote For This

I would like to see a "Contacts" feature added to ST. This would allow us to put vendor phone numbers and tech phone numbers in without making them a customer. Please Vote! Add "Contacts" Feature

Miranda by ServiceTitan Certified Administrator
  • 1459 Views
  • 2 replies
  • 4 kudos

Service Titan for commercial companies

Are there any service titan reps here? Is ST looking at expanding its commercial customer base? I love the idea of the community and love the idea of the upvoting to help mold ST from the users needs. The problem I see is the commercial side of thing...

Leehvac by New Contributor II
  • 4534 Views
  • 7 replies
  • 4 kudos