Hiring Event
We are working on our hiring process and want to know what other people are doing. Our initial interview is done by Zoom. Does anyone else do this? What is your process? What questions do you ask?
Posts
Great day at Toolbox Live Nashville!
Day 1 at Toolbox Live Nashville was a success!We've had a great time meeting contractors from all over the country! Today we went over industry trends, business planning, relationship building, memberships, dashboards and reports, and so much more!We...
Update labels in community
I don't like how when we post a discussion in community, we must add a label. Sometimes there is no label to suit my topic. Can we get rid of the labels or update them so there are more options? Or where we can create custom labels?Please vote: https...
Transcript for phone calls
If you haven't already, please vote for this idea! It's not my idea, but it would be such a time saver both on the office and field side! Sometimes there are just a few details that you want from a call and you have to listen to the entire thing. Tra...
Resolved! Changed Employment, Certified Administrator
I have just recently switch the company's I work for. I had taken the Certified Administrator Program and passed. The company I work for now also uses Service Titan. I wanted to see how I can transfer my certifications to the new company I am with. I...
Friendly Reminder - CSR Group Lunch and Learn TODAY! 11:30 am PST / 2:30 pm EST
Attention Call Center friends: CSRs, Dispatchers, Lead Coordinators, Call Center ManagersWe are meeting in two HOURs (via zoom) for our monthly CSR/Dispatcher Group Lunch and Learn. In today's meeting we will: Meet and greet other Call Center folksTo...
Alert when a tag is added to job
Hello Everyone. We are currently working through workflow ideas and we are curious if there is a way to add an email alert to a desired recipient if a specific tag is added to a job? Currently we would like the ability for SERVICETITAN to email my di...
Send MMS from Office or Mobile App
It would be great as our clients get used to texting us a lot more to be able to send MMS type ( pictures etc) from both the office and mobile chat feature!Please vote for my Idea: https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3228
Customer & Location Pages: Feedback Session with R&D
Hello! We're looking to speak to people who have requested that we add the ability to customize tables on the Customer & Location pages (e.g.: hiding columns you don't need, re-ordering columns so that you have less scrolling to do, etc.). So, if you...
Thank You ServiceTitan!
I just want to take a moment and give a shout out to all the those who are involved with implementing changes and improvements to this platform! Your hard work is greatly appreciated, and I don't think you hear that enough! As we network with some ot...
