Posts

Unpinning notes changes the date of the note

When you unpin a note it should remain the date for which the note was created. Some notes become out-of-date and when we unpin notes on customer and location pages, it changes the date it was entered. This leaves us with an inaccurate record of note...

sophias by New Contributor II
  • 1152 Views
  • 2 replies
  • 1 kudos

Suggestion to Updated Customer Page

On the newly updated customer page on the left side panel where you can pick each section and be quick casted there, the only way to quickly get back to the main screen with all the customer information is to hit the return to top button at the botto...

DWK55 by New Contributor
  • 1095 Views
  • 2 replies
  • 0 kudos

Resolved! Digital Material Requisition Forms

Hi all, I'm looking for a digital form that the guys in the field can fill out to request parts. Currently, they hand the Purchaser post-it notes, text her photos, or call/email them to her. This leaves too much room for error. I've tried Google Form...

Why doesn't Service Titan support Firefox?

Just a question regarding why Service Titan doesn't support Firefox. I find it to be the best all-around browser that is otherwise generally supported, and while our CSRs use Gmail and various other Google apps, they do so on Firefox. I have no issue...

January 17 - National Customer Service Day!

Did you know that tomorrow, January 17th, is National Customer Service Day? Celebrate your CSRs, and let them know how much you appreciate the time, effort and patience they put into caring for your customers. In addition to celebrating, make sure to...

asnow
by Valued Contributor II
  • 705 Views
  • 0 replies
  • 2 kudos

Can you post academy in the content portal?

I'd like to share specific academy and knowledge base content in the technician content portal. Is there a way to link the article of video directly from Service Titan? If not, is there a way to download it so we can then upload it into the content p...

jamied by Contributor
  • 996 Views
  • 1 replies
  • 0 kudos

Cheat Sheet

Is there a printable cheat sheet that can be printed for new users? I've looked and can't seem to locate one.

Dark Mode

Hey Everyone, does anyone know if you can change the theme in Aspire to Dark Mode?

bpitman by New Contributor II
  • 1591 Views
  • 3 replies
  • 2 kudos

BALANCES AT A GLANCE

IN THE CUSTOMER SCREEN / JOB IT WOULD BE HELPFUL WHEN HOVERING OVER THE INFO, IF IT WOULD ALSO DISPLAY THE BALANCE OF THAT JOB SO YOU DON'T HAVE TO GO INTO THE JOB TO SEE WHAT'S OWED

CAMMIANN by New Contributor
  • 678 Views
  • 1 replies
  • 0 kudos