PDF Forms
ST needs to make PDF forms work properly on the admin side. When an admin tries to edit a PDF form, there are glitches and issues with drop down layout, but on the mobile side it works fine. Please fix for admin side.
Posts
Unpinning notes changes the date of the note
When you unpin a note it should remain the date for which the note was created. Some notes become out-of-date and when we unpin notes on customer and location pages, it changes the date it was entered. This leaves us with an inaccurate record of note...
Suggestion to Updated Customer Page
On the newly updated customer page on the left side panel where you can pick each section and be quick casted there, the only way to quickly get back to the main screen with all the customer information is to hit the return to top button at the botto...
Resolved! Digital Material Requisition Forms
Hi all, I'm looking for a digital form that the guys in the field can fill out to request parts. Currently, they hand the Purchaser post-it notes, text her photos, or call/email them to her. This leaves too much room for error. I've tried Google Form...
Why doesn't Service Titan support Firefox?
Just a question regarding why Service Titan doesn't support Firefox. I find it to be the best all-around browser that is otherwise generally supported, and while our CSRs use Gmail and various other Google apps, they do so on Firefox. I have no issue...
January 17 - National Customer Service Day!
Did you know that tomorrow, January 17th, is National Customer Service Day? Celebrate your CSRs, and let them know how much you appreciate the time, effort and patience they put into caring for your customers. In addition to celebrating, make sure to...
Can you post academy in the content portal?
I'd like to share specific academy and knowledge base content in the technician content portal. Is there a way to link the article of video directly from Service Titan? If not, is there a way to download it so we can then upload it into the content p...
Cheat Sheet
Is there a printable cheat sheet that can be printed for new users? I've looked and can't seem to locate one.
Dark Mode
Hey Everyone, does anyone know if you can change the theme in Aspire to Dark Mode?
New event series - Toolbox Live - coming to a city near you this year!
Looking to maximize your investment in ServiceTitan? Look no further than Toolbox Live, a new in-person business-development workshop for the trades. Put on by ServiceTitan in cities around the country, each Toolbox Live event will feature two full d...
