Posts

Tips for increasing your community footprint!

Hello friends! I thought I would share some suggestions for increasing ones presence on the community board. Specifically for leaderboard rankings regarding Pantheon 2023.I am a Dispatch Supervisor and when I get in, of course I load Service Titan, b...

Is there a way to make outbound calls on Service Titian?

Is there a way to make outbound calls on Service Titian?I haven't found a way to make outbound calls to a number that is not a customer. Here are two scenarios in which I would need to do this.If a customer calls, and we answer but the call gets disc...

mmedina02 by New Contributor
  • 1944 Views
  • 5 replies
  • 5 kudos

Pathway to Pantheon Leaderboard- May 19, 2023

Happy Friday all! Here is this week's updated Pathway to Pantheon leaderboard. oooooo... we've had some movement with @Chayo80 coming in from the fray. And, can we just take a moment to appreciate @Chayo80's profile pic? The Community scarf from Pant...

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e_dunn
by Former Titan
  • 1964 Views
  • 8 replies
  • 5 kudos

Reminder: Download your Spring Benchmark Report before it's gone!

Hi everyone,Just a reminder that we have moved the Benchmark Report to Titan Advisor! You can click on the link to download the latest Spring version now. Read more about the Benchmark Report and who is eligible to receive one here.Also note we updat...

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mel-deyto
by ServiceTitan Certified Administrator
  • 566 Views
  • 0 replies
  • 1 kudos

Outgoing numbers

I've had multiple customers say that our numbers look like they're coming from really obscure places. One said that it said it was coming from Russia. It would be really great if it had the company name. People just see our calls as scams.

Resolved! Pathway to Pantheon Leaderboard- May 12, 2023

It's that time of the week again! Here is an update on this week's leaderboard. How are YOU ranking up? We have roughly 19 days left for the month of May so there's still some time to WIN! Remember you can earn bonus points for the contest. Click HER...

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baraica
by Former Titan
  • 4307 Views
  • 16 replies
  • 4 kudos

Pathway to Pantheon Leaderboard- May 5, 2023

We are officially 4 months away from Pantheon! Do you want to go? Do you want to go for FREE? You still have a chance! Our Pathway to Pantheon Contest is ongoing up until July. Click the link to learn more details on how you can get a chance to win a...

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baraica
by Former Titan
  • 3825 Views
  • 15 replies
  • 4 kudos

New Release - Adding attachments from the call booking screen

So today I found out that we are no longer able to add attachments directly from the call booking screen? Is that correct? I had to go in and open the client's name in a new window before I was able to see the "add attachment" button. Was this like t...

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MadisonChicken by ServiceTitan Certified Administrator
  • 628 Views
  • 1 replies
  • 1 kudos

EmberSessions

If you are having a hard time with Service Titan, I would highly recommend joining the EmberSession. We meet via zoom once a week for an hour. I'm on week 3 and my titan advisor score is increasing and I'm learning so much!Check it out if you haven't...

coatesin by New Contributor II
  • 967 Views
  • 2 replies
  • 2 kudos