So many of our clients don't want to talk on the phone and others don't
know how to send a picture by email from their phone. Is there a way for
customers to text an image or video to ST?
Does anyone know if there is a way to track sales commissions for
individual items in the pricebook? Right now the only option I see for
sales commissions, is to configure the "Sold By" field in the
technician's payroll profile. This way you can only...
Due to our workflow we end up adding the technicians phone number to the
customers profile on every job. Is there a way to provide a list of our
technicians phone numbers and have them removed from those profiles at
the end of the day or on our reque...
We have thousands of records that have email addresses in the location
but not in the customer profile. Who has the authority to copy data from
one database table to another?
When we signed up for ST, this made it impossible to make an outbound
call from our actual office number without having to have the number in
the system under a customer name. Is there a way to place a general call
from the office number by just typi...
Hey Fellow Service Titans!I am now a big fan of the Service Titan
Advisory metrics that help us to use more of what is mainstream in the
ST universe. This gives wonderful insight into what we can focus on as
our next big improvements in ST usage.I ha...
As we close in on the end of the year, I wanted to take a moment to
celebrate the NEARLY 150(!) ServiceTitan Users so far who have earned
their Admin Certification. It's a lot of work getting to know all the
aspects of ServiceTitan tested in the cert...
