Posts

Resolved! Labels in groups

This may be a dumb question 路‍ Can we create other labels in groups for our posts or are there only a handful you can use!? Please guide me!

BayleeR by ServiceTitan Certified Administrator
  • 2051 Views
  • 3 replies
  • 1 kudos

Bulk Reclassifying Calls

We get a lot of 10-45 second calls that are spam. It takes a lot of time to go through and reclassify them individually. It would be nice if you could select several of them and reclassify them all at the same time. This would also be nice if you hav...

Miranda by ServiceTitan Certified Administrator
  • 1878 Views
  • 5 replies
  • 4 kudos

Question about Service Titan Advisor Score

We've reached out to ST support but no one was able to help us, so I'm hoping maybe someone on here will have an idea.We're losing points for a few things that we're doing daily, and we're not sure why:1. Dispatch selecting specific Business Units to...

faribam1 by New Contributor III
  • 1833 Views
  • 4 replies
  • 0 kudos

Google Reviews

We were wanting to change the content of surveys to have the option of responding to a google survey instead. The reason being that we can’t export our reviews in Titan and we get a decent amount of feedback from clients but the public doesn’t see it...

JCA2018 by New Contributor
  • 1684 Views
  • 4 replies
  • 8 kudos

Forms

Hello, Do any one have a templates I can use, I would like to create forms for my technicians to use. Thank in advance.

cheg_fre by New Contributor
  • 2072 Views
  • 4 replies
  • 1 kudos

Pathway to Pantheon Leaderboard- March 24, 2023

Happy Friday! And here we have another update for who is in the lead for winning free tickets to Pantheon for the month of March! One week left to participate for March- good luck everyone!

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baraica
by Former Titan
  • 1518 Views
  • 6 replies
  • 6 kudos

LEADS CONNECTED TO CUSTOMER / LOCATION ACCOUNTS

Right now, I have not been able to find a way to find the lead without searching for it so maybe it exists and I just don't know where to look. If a customer calls in to discuss whatever that lead is about we can pull up the customer account and put ...

Pathway to Pantheon Leaderboard- March 17, 2023

Happy St. Patrick’s Day! We wanted to get everyone’s competitive juices flowing and give you a quick update on who is in the lead for our Pathway to Pantheon contest. The contest for March ends on March 31st so there is still some time to make it up ...

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baraica
by Former Titan
  • 2339 Views
  • 6 replies
  • 7 kudos

Sending purchase orders through text

We have run into some vendors who do not like us creating POs through ST because they prefer us to text our orders in rather than email them. Has anyone else found this to be a problem? Currently, ST does not allow POs to be sent via text. Would anyo...

KhianaKlatt by Valued Contributor II
  • 2635 Views
  • 10 replies
  • 2 kudos