Recording techs positive notes

Oftentimes, when customers send in checks, they include a nice note/comment about the tech. I was wondering if there is any place in St to record them so that it gets "linked" to the tech. Thanks!

Tags for chats

Is there a way to make tags visible on the preview for open chats? I know there is the "Recurring Services Booking" tag that is attached when customers respond to the reminders. I would like the ability to display certain other tags to the preview to...

Resolved! Estimates/Invoices

Can an invoice or estimate be created without an appointment?

Mariana1 by New Contributor
  • 2 replies
  • 1 kudos

Vote for the Old version of Service Titan

We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...

angie123 by New Contributor
  • 2 replies
  • 5 kudos

"Recent Update"

Please tell me our company is not the only one that absolutely LOATHES the updated version of Service Titan. I have used this platform for about 8 years, and genuinely knew it like the back of my hand, which made it possible to do my job as well as I...

BKripp19 by Contributor
  • 17 replies
  • 1 kudos

Building User Friendly Forms: Key Tips

Collecting complete and accurate paperwork from construction workers is a challenge. Their work is very physically demanding, often with extended hours. The last thing they want to do at the end of a long, hard day, understandably, is administrative ...