Hi ST,Recently, I came across the need to stop an automatic campaign that we use to contact customers 30 days after a quote is given. I had to stop this campaign because, during peak season, there was no need to incentivize customers. So, with this b...
I was having a difficult time connecting the new web scheduler to my WordPress website. The difficulty is adding the onclick attribute to the buttons in WordPress without creating a bunch of HTML buttons.I reached out to support and was told that the...
We are using and automatic sms survey in reputation management to send to customers requesting a review once the job is completed. I happy call customers a week after the job is completed and I want to use the Manual Review SMS Survey that I have set...
https://community.servicetitan.com/t5/Marketing-Pro/WEBINAR-Introducing-Marketing-Pro-Ads-Thursday-June-23-at-10am/ta-p/13101REGISTER NOW
We recently added Reputation from ST to our solution. We had used other tools previously. We are finding a long lag in receiving reviews that are posted by customers especially on google - on average it has been 3.5 hours slower than our previous pro...
This session has been canceled and will be rescheduled at a later date. Thank you for your understanding!If you have not yet set up your Google Local Services Ads integration with ServiceTitan or have questions on the process, be sure to join us on F...
We just started using Marketing Pro for our customer reviews and have linked to google-- previously we used review buzz and the techs could track which customer received a review request and the result how many stars the got, this way they could trac...
The audience builder needs more options like the reports section.I want to be able to target certain customer segments like repeat customers. However, I can't see repeat customers or customers who have a total/overall high value based on the options ...
I was trying to put together an email campaign to target commercial customers to inform them of their R22 system changes. I need to manually change ServiceTitan's auto-generated list by SPECIFICALLY picking out a few customers and excluding them.We r...
We are getting more and more inbound texts from customers, whether it's the Chat 2 Text Marketing Pro Feature or customers just texting one of our phone numbers. There needs to be a way to assign these inbound texts to a marketing campaign to track t...
