ServiceTitan Community

Reputation Manager - Ability to link to more review profiles!

Most of the profiles that we are able to link to under ST reputation manager are not ones commonly used within the industry. We need more relevant choices such as Home Advisor, Nextdoor, Angi's List, etc. It would be great if there was even an "other...

Reputation Manager (Marketing Pro) Only Allows One Location Linked to Facebook Page

We have multiple locations, including our headquarters and satellite offices. We only use ONE Facebook page for our business. Service Titan Marketing Pro - Reputation Manager will not let all of our locations link to our Facebook page, they only let ...

Can anyone tell me how to tie my web forms to the ads Beta?

Someone mentioned at Pantheon last week that you can tie your web forms into ads for attribution. I REALLY need to do this and am not sure where to start. Thanks!

Combination-Media Campaigns (SMS+Email+Direct Mail)

Campaigns should allow Email, SMS, and Direct Mail to be combined into a single campaign for the same audience. For instance, if I wanted to email the customer on day 1, follow up with SMS on Day 3, email again on Day 5, then Direct Mail on Day 15, I...

what is booking provider tags in the integration options of settings? i am unable to find any information regarding this within help, support or community.

How can we send same-day emails? Marketing is about being ready in the moment. When most of our city's pipes froze and we wanted to email customers the same day, we couldn't do it with Marketing Pro which felt like a huge slap in our face lol.

What software service is everyone using to Request Google Reviews? Service Titans Reputation Management is not producing results for us.

I need to know how to run an expired membership report without including customers with both and active and expired memberships. for example; if John Doe has an expired member from 19-20 but renewed for 20-21. We would like to have a record of both.

Is there a change order button in mobile view?

What are other companies doing to encourage people to renew maintenance plan memberships? We currently use Marketing Pro to send monthly emails to those whose memberships are expiring, but we used to also mail out postcards. Would this help? Thoughts?