Workplace Loneliness
It is that time of year when the days are getting shorter, and the nights are getting colder. Many find themselves battling mental illnesses such as seasonal affective disorders. There is, however, ...
It is that time of year when the days are getting shorter, and the nights are getting colder. Many find themselves battling mental illnesses such as seasonal affective disorders. There is, however, ...
It is that time of year when customers are asking about vent-free gas logs. They are legal in many states. However, they should not be purchased without knowing the pros and cons or you are likely to...
Hiring a business coach can provide numerous benefits for both individuals and organizations. In this blog, we will look at some compelling reasons why you might consider hiring a business coach.
In a world where customer service experiences often range from mediocre to satisfactory, encountering exceptional customer care can be a rare and unforgettable experience. Today, I share a story of on...
By learning and using the acronym "HEAL" you can ensure you are building and maintaining strong customer relationships, promoting a positive brand image, and fostering a culture of effective communica...
You may be asking yourself, what does staying healthy have to do with chimneys? We all work in close contact with each other. When one member of the team is absent it affects everyone! You as the e...
Overcoming customer objections to price requires a strategic approach that focuses on value, understanding the customer's perspective, and effective communication.
Answering the phone for customer service is a crucial part of creating a positive first impression and delivering excellent customer experiences. I would argue it is the most important job. For servic...
Preparing for staff to be out sick is essential to ensure that your organization can continue to operate smoothly and efficiently.
For field service businesses, staying up-to-date with the latest advancements in software is crucial for maintaining a competitive edge. ServiceTitan, a leading service management platform, regularly ...