ServiceTitan Community

How to stop the dispatch board scrolling right to left tracking real time on the left margin?

My dispatch board is moving from right to left during the day, tracking with current time on the left margin, not letting me see current jobs that started before the current time unless I go to the gray bar at the bottom and keep sliding it over ever...

When we add a location it does not carry over the contact information. I understand the "tenant" information, however we have many clients that own occupy many locations, or the tenant may not be who we speak to or have the work approved.

HOW DO WE UN SALE AN ESTIMATE

How about a fast link to block numbers from the call page?

Would anyone else like to see a quick link on the call page to transfer a number to the blocked number list. We get 3 -4 telemarketers calling a day. I wold like to be able to just dismiss the call, mark it as telemarketer and block the number withou...

What does the orange boxes mean on the dispatch board? We never seen this color

This is a tool that will help you with call reviewing

There is an extension for you Chrome browser that will let you control the playback speed of recorded ServiceTitan calls and Academy classes. I found this a week age and it has take some of the pain out of listening to recorded calls. Hope this helps...

Editing the Job Summary Quickly: A suggestion for Improvement.

Mornin' Everyone!Right; so here at Pezz we tend to stare at the dispatch board more than anything else. The techs have easy access to see the Job summary, and the office has easy vision of the job summary from the dispatch board.Adding a note can ten...

Customer PO or Work order numbers on booking screen

Is there a way to add "Customer PO" to the call booking screen so I dont have to go back into the edit screen after the job has been booked?

Spanish Language App

I'm curious why ST does not have a Spanish language version of their app. We have Spanish speakers in our shop who use the app and when English is their second language they have a very difficult time with the app. ST should keep in mind that for man...

Option to copy new billing info and service location info

It would be great if we could copy the new service location to the bill to location or vice versa instead of having to type it in both sides separately. We don't want it to populate automatically in case there are several tenant locations but if we c...