ServiceTitan Community

What does the orange boxes mean on the dispatch board? We never seen this color

This is a tool that will help you with call reviewing

There is an extension for you Chrome browser that will let you control the playback speed of recorded ServiceTitan calls and Academy classes. I found this a week age and it has take some of the pain out of listening to recorded calls. Hope this helps...

Editing the Job Summary Quickly: A suggestion for Improvement.

Mornin' Everyone!Right; so here at Pezz we tend to stare at the dispatch board more than anything else. The techs have easy access to see the Job summary, and the office has easy vision of the job summary from the dispatch board.Adding a note can ten...

Customer PO or Work order numbers on booking screen

Is there a way to add "Customer PO" to the call booking screen so I dont have to go back into the edit screen after the job has been booked?

Spanish Language App

I'm curious why ST does not have a Spanish language version of their app. We have Spanish speakers in our shop who use the app and when English is their second language they have a very difficult time with the app. ST should keep in mind that for man...

Option to copy new billing info and service location info

It would be great if we could copy the new service location to the bill to location or vice versa instead of having to type it in both sides separately. We don't want it to populate automatically in case there are several tenant locations but if we c...

Pinned notes

Is there a way that pinned notes can carry to another call for the same customer when booked as a project? Example: Gate Codes. Instead of having to keep looking up past invoices for the gate codes... Does anyone have suggestions on where they put th...

Web Scheduling

We are running into issues because our service times are 8-noon and 1-5 yet our web scheduler gives customers chance to pick specific times. Secondly, we are closed on Sundays but the web scheduler allows customer to choose service on Sunday. Is ther...