Call Booking - Page 37 - ServiceTitan Community

Call Booking

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Web Scheduling

We are running into issues because our service times are 8-noon and 1-5 yet our web scheduler gives customers chance to pick specific times. Secondly, we are closed on Sundays but the web scheduler allows customer to choose service on Sunday. Is ther...

Resolved! Editing/Deleting Notes on Customer & Location Page

When making a note on the "Customer Page", we have the option to also save it to the "Location Page" and vice versa. However, when we need to delete the note, we don't have the option to delete it from both pages. Same with editing what we wrote. We ...

Why is it that we can not delete a customer or location, only deactivate?

The only way to "delete" either a customer file or location is to deactivate. Why is that?It is very frustrating when inputting files that, if a mistake is made for any reason, you can only deactivate and not delete.......

Is there a way to customize and create pop up notifications within ST?

Is there a backend feature that allows you to create a pop ups? We have one that pops up when you select a customer who has a balance but how to re-create that for example, CSR takes call and selects a job type related to tankless water heaters. A po...

Unanswered Topics

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Home Depot Service Provider + Service Titan

‎11-26-2024 01:37 PM

Using Adjustable Capacity Planner (ACP) for Call-B...

‎11-13-2024 07:21 AM

Getting booking id or booking information after bo...

‎09-16-2024 01:14 PM

Outbound Calls Not Recorded

‎07-29-2024 07:42 AM

Invoice Signatures Pop Up

‎07-25-2024 06:45 AM

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