https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3839Just an idea I had as when we are experiencing issues, many companies reach out to facebook or here on community to see if others are experiencing the same. It would be wonderfully transp...
We have a bunch of customers who prefer a paper copy of their invoices, estimates, etc. Why in the love of Pete would it ever make sense to have our Logo on the left and our return address on the right of the invoice template? We use standard number ...
Is anyone here using service days when building out zones? If yes, does Schedule Assistant take these into account?
The email alerts are coming many per email. I miss the days of one email per alert so I KNEW which ones were done and which ones were not. This is scary going into the busy season having to go back through and check to ensure all of the alerts on the...
Hello! I am trying to clean up our customer records and learn how to properly use the amazing features ST has to offer. Can someone point me in the right direction on examples of properly entered customers and how to enter a Husband and a Wife and wh...
Hey guys and gals, I have been using service titan for the past 4 years and overall its been flawless. With some of the latest updates to the Desktop Side its made it very difficult to use IPads. If you do a search for something you arent able to rea...
Hello,Sharing a list of new troubleshooting articles posted between May 4 and May 10 to the ServiceTitan KB located here: https://help.servicetitan.com/. We hope they are helpful. At the bottom of each article, you can rate it for its usefulness, pro...
I enabled this feature thinking it would be good for CSRs/Dispatcher to verify if new calling customers were within our service area, so I set up the zones, with zip coded, city names, etc, and turns out this feature wont allow you to book calls on e...
I'm wondering if its possible to share a photo or video via a direct link that would be accessible to someone outside my organization.All warranty claims require photos be sent to the vendor.We can create forms and add photos and then send the form v...
When a commercial account like McDonald's has 100's of locations, we have to go in manually and change any detail one by one. Phone numbers, emails, contact name, etc. change every month. There needs to be a way to apply the change to all locations w...
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