Support Chat Format

Does anyone else wish that the format for your messages in Support Chat were in paragraph instead of line format so you could proofread easier? If so, please vote! Support Chat Format | ServiceTitan Community Ideas

Miranda by ServiceTitan Certified Administrator
  • 3 replies
  • 2 kudos

Ember Office Hours

We are doing an Ember session with Joel right now and it is Amazing! Since I started these sessions our Titan score is up 31 points. These sessions have been the most helpful of every training I have been a part of. I think there should be a standing...

JordanKS by New Contributor
  • 2 replies
  • 1 kudos

Hiring Event

We are working on our hiring process and want to know what other people are doing. Our initial interview is done by Zoom. Does anyone else do this? What is your process? What questions do you ask?

Miranda by ServiceTitan Certified Administrator
  • 4 replies
  • 2 kudos

Great day at Toolbox Live Nashville!

Day 1 at Toolbox Live Nashville was a success!We've had a great time meeting contractors from all over the country! Today we went over industry trends, business planning, relationship building, memberships, dashboards and reports, and so much more!We...

IMG_4775.jpg IMG_4777.jpg IMG_4774.jpg IMG_4778.jpg
by Valued Contributor II
  • 2 replies
  • 2 kudos

Update labels in community

I don't like how when we post a discussion in community, we must add a label. Sometimes there is no label to suit my topic. Can we get rid of the labels or update them so there are more options? Or where we can create custom labels?Please vote: https...

KhianaKlatt by Valued Contributor II
  • 1 replies
  • 2 kudos

Transcript for phone calls

If you haven't already, please vote for this idea! It's not my idea, but it would be such a time saver both on the office and field side! Sometimes there are just a few details that you want from a call and you have to listen to the entire thing. Tra...

Miranda by ServiceTitan Certified Administrator
  • 15 replies
  • 10 kudos

Resolved! Changed Employment, Certified Administrator

I have just recently switch the company's I work for. I had taken the Certified Administrator Program and passed. The company I work for now also uses Service Titan. I wanted to see how I can transfer my certifications to the new company I am with. I...

Gina921 by ServiceTitan Certified Administrator
  • 15 replies
  • 0 kudos

Alert when a tag is added to job

Hello Everyone. We are currently working through workflow ideas and we are curious if there is a way to add an email alert to a desired recipient if a specific tag is added to a job? Currently we would like the ability for SERVICETITAN to email my di...