General
Looking for Support, Customer Success, or a Pro Product Specialist?
Visit our Knowledge Base to learn who to contact and how to reach them.
You can also submit and vote on Ideas to help shape the future of ServiceTitan. Check out the page for full details, including a breakdown of each idea status!

Posts

Start a discussion

Material Cost History

Does anyone know a way to track manual cost changes on material. It would be great to know when and who updated the cost on materials we have in our price book. I don't see a way to do that. As we are working on estimates and invoices the boss wants ...

chris-zeww by • New Contributor III
  • 2725 Views
  • 2 replies
  • 0 kudos

Suppliers phone numbers Dial option

I'd like to add Suppliers to Service Titan, and have a drop down for the tech to indicate Which Supplier they are going to order parts from, AND a drop down to Call that supplier, so the call can be recorded. Along the same lines, I'd like to have ca...

mbrech by • New Contributor II
  • 1799 Views
  • 1 replies
  • 1 kudos

Sound Notification for call bubble

Is there a way to have a sound notification play when the call bubble comes up... we all use multiple screens and sometimes do not see the call bubble because we are switching back from different programs

Joe by • New Contributor
  • 3038 Views
  • 2 replies
  • 3 kudos

Resolved! Profile pics

How did y’all customize your profile pics (in community) when I try to change it to a real picture it’s giant and just shows like my ear lol

RandiThompson by • ServiceTitan Certified Administrator
  • 7329 Views
  • 8 replies
  • 1 kudos

Outbound Conversion Rates

Hello fellow Titans!I am wondering what methods you use within ST in order to get an accurate Outbound conversion rate listing. We are currently in PhonesPro with DialPad and we can get a close approximation to what it is, but it seems odd that sever...

mdaniels1 by • New Contributor III
  • 3448 Views
  • 2 replies
  • 1 kudos

Unable to detach chat logs from jobs

Anyone else have an issue / concern with chat logs for a Customer attaching to every scheduled job for multiple service locations? Makes the job history very confusing, specifically if the chat is referencing a topic, service, etc. that has nothing t...

sandraw8 by • New Contributor II
  • 3161 Views
  • 2 replies
  • 1 kudos

Quickbooks integration

Is there a way to do job costing in service titan, without using Service titans payroll? We do payroll through QuickBooks not service titan.

jimb_age by • New Contributor
  • 3798 Views
  • 3 replies
  • 1 kudos

Resolved! Pantheon Slides

Is there a way to get the slides from Pantheon as well as the video recordings? I took some notes but it would be amazing if I could go back and look at the slides again if possible.

wch_alex by • ServiceTitan Certified Administrator
  • 3118 Views
  • 1 replies
  • 4 kudos
ServiceTitan Academy Knowledge Base Community
© 2025 ServiceTitan Privacy Policy Security Terms of Use Community Guidelines
Copyright © 2025 Khoros, LLC
li.common.scroll-to.top