Posts

How to organize customer/location profile notes

I have noticed that within ST, you cannot delete a note on a customer/location profile. I understand the reasoning behind this however, sometimes a note is no longer relevant and I'd like to delete it. We have recently added in a custom field on the ...

KhianaKlatt by Valued Contributor II
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more than 1 email

Would it be helpful to anyone else if Aspire allowed more than 1 email address per client?? I'd really like to see that!!

IHafner by New Contributor
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Resolved! Real estate company customer/location records

We work with multiple real estate companies and buyers to provide real estate inspections before a purchase. With regard to customer cards and locations, what is the recommended way to keep track of real estate companies with multiple agents who have...

Email section

On the customer profile page, under the email section, there is nothing listed even though we have emailed invoices, estimates, and forms from both the mobile and office. What emails are supposed to show there?

user_4411 by New Contributor II
  • 850 Views
  • 3 replies
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Resolved! Preffered Technician

On our account it no longer allows us to set a preferred technician to a customer's profile. It only populates management and previous management in the dropdown menu. Anybody having this issue or have any advice? Thank you!

Signature Capture through Follow-Up

Is there anyway anyone knows how to capture a signature for a ISR or follow-up call through Follow-Up tab?I know we can Sold/Convert but there is no signatures with terms and conditions where they agree to work, any ideas or know of anything?

AtlasHS by New Contributor
  • 541 Views
  • 2 replies
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Office and Field Contact Separation

We need to introduce a system that allows us to distinguish between "OFFICE" and "FIELD" email and phone contacts within the commercial and industrial sectors.In these sectors, certain contacts, such as the Accounting Department or the Purchasing Dep...

asvchesa by New Contributor III
  • 590 Views
  • 1 replies
  • 3 kudos