It took 8 minutes for me to complete a job and all our office staff among 11 sites are not able to do anything without several minute lag. Anyone else? Not sure if this is a known issue or a ticket situation for our team
Just a heads up, don't panic : ) Be sure to subscribe to ST's status page to be notified of any site performance issues here: status.servicetitan.com
Hello gang! I recently started at a second plumbing company and they hired me to be a Service Titan hero!It's day four, so I am going slow, but I wanted to reach out to share where I'm beginning, and see if anyone has any suggestions for moving forwa...
HAPPY BRING YOUR KID TO WORK DAY! This is my daughter Kynlee and we are having fun here at Fluesbrothers Chimney Service Reply with pictures of your kiddos if you don't mind! Even if they're not at work with you today!
I think it would be nice to be able to scroll down to the next month like you can with Google calendar instead of having to go back to the top to go to the next month. Some people may like it the way it is so it would be best if it could be a prefere...
Is there any way for the job on the calendar in the schedule tab, to reflect both technicians working with the color coding?So if there are 2 technicians, the job shows both colors? 3, 3 colors, etc.Current workflow from what I can tell, is that the ...
Can there be an easier way of entering equipment for a customer.....such as one screen where you enter all the components for System 1 and System 2, etc. instead of having to enter one component at a time?
Is there a way to get all outbound leads into Service Titan? Leads come in many different forms and customers want to be contacted in different ways. When we make outbound contacts through phone, text, email is there a way to make this contact a lead...
We are having a very difficult time with the new location and customer page layouts. While I see the benefit for the billing side of things, it is not beneficial when making calls and seeing customer contact information, especially if they have multi...
Long story short, Support asked our CSM Team to activate something for us. Unfortunately CSM turned it on and it completely changed how we do things in the office and on mobile end. CSM never reached out to let us know that this was going to happen. ...
