When I read the general use for Task Management it seems to be focused
on customer complaints, refunds, and warranty parts. What I would like
to use it for is accountability for duties for staff and techs. I would
like to set a recurring task for tec...
Be the FIRST TO KNOW what's coming in the next release! Shea Horner
joined me today on Training Tuesday to share two of his favorite updates
from the ST-60 Release: Technician Scorecards and Technician Two-Way
chats between technicians and customers....
We would like to track Lodging and Per Diem expenses on Projects. For
now we have created a material with a "Travel Exp" label on it. But it
seems there might be a better way to do this. Is anyone tracking these
types of expenses on Projects in anoth...
Over the past few months I've heard complaints throughout the office
about our slow internet. Accepting this a problem we upgraded to fiber
and currently receiving 1000Mbps on all of our computers. All computers
run the same 8gig RAM and the same CPU...
Would love to be able to have a tech mark a piece of equipment as "out
of service" from the field when we do a replacement. For example, if we
replace a furnace for a house that has 3 of them, the tech should be
able to mark one of the existing furna...
I love how service titan shows outstanding owed when you pull up a
customer. It would be awesome if you could click on that number and
service titan would take you to a page showing all of the outstanding
invoices. Seeing that someone owes us 10k is ...
We recently installed the text to chat feature on our website. Every
time you click on a new page, it pops up in your face and you have to
cancel out to continue. For someone visiting one page of our site that's
fine, but if someone visits more than ...
Hi there! I recently posted an Idea in the community, and also wanted to
try to get a little more traction on it by posting a discussion here!Did
you know that if an employee user has the 'Access Settings' permission,
that they have access to edit se...
