Posts

Signature boxes.

Hello all. I’ve been finding that it’s difficult to have customers sign off on the signature box, there is no color differentiation and the signature capture box is a very light gray outlines dotted box. I think it would be lovely if ServiceTitan wan...

Jerodb by New Contributor III
  • 2271 Views
  • 4 replies
  • 1 kudos

Highlighting phone number for technician to call as a priority.

Hello everyone,I am a field technician finding that it to be infuriating that when I have 15 numbers I have to cycle through to find the one to call and sometimes I still don’t find it and I have to call my dispatcher. I think it would be lovely if s...

Jerodb by New Contributor III
  • 2454 Views
  • 5 replies
  • 3 kudos

Resolved! Price book Categories to business units

I want to enable/disable certain price book categories based on business units. I have the business units assigned in the categories, but we can still see all price book items. Anyone know why?

Task Management and Technicians/Mobile

Currently, everything I am being told says 'task management' can only be used on the office side. However, you are able to assign technicians to a task. Wouldn't it make sense to open task management up on the mobile side so technicians can complete ...

scottie_ by New Contributor
  • 1355 Views
  • 2 replies
  • 4 kudos

Technician Ipad Display

Hello Everybody! We are having an issue with one of our technicians layout on their Ipad. When he creates any invoice or estimate, it does not showing prices. It looks as if it is too far over, even when we print. It does not show any prices for the ...

DanaDane by New Contributor II
  • 1242 Views
  • 1 replies
  • 0 kudos

Resolved! Struggling to find techs?

I just listened to this podcast today, and it was so good!If you're struggling to keep your techs staffed, you might want to listen to this episode of the Toolbox for the Trades. Jackie Aubel interviewed Al Levi and Jason Kim. They share 5 steps to T...

asnow
by Valued Contributor II
  • 1744 Views
  • 2 replies
  • 2 kudos

Inserting images in a PDF form

This is probably more of a PDF question than a Service Titan question, but I'm curious if anyone has found a way to allow technicians to inset an image into a PDF form? I've been messing around with fillable fields but have not found a way for a tech...

aha_jess by ServiceTitan Certified Administrator
  • 2646 Views
  • 5 replies
  • 0 kudos