Posts

For projects, field technicians need to be able to see notes

Currently field technicians can see invoice summary notes from jobs that only involve one technician. Once the job turns into a project, the field techs are not able to see the project summary notes/description unless they are dispatched to that job,...

aequigua by ServiceTitan Certified Administrator
  • 1936 Views
  • 3 replies
  • 0 kudos

Resolved! Content Portal Folders

This idea came up in my Spark Session today and we found it already exists- go vote for it! We want to be able to organize things in the Content Portal into foldersCOMMUNITY-I-302

JessicaSmith by ServiceTitan Certified Administrator
  • 3580 Views
  • 7 replies
  • 4 kudos

make the dimensions field appear to technicians

when entering Equipment in the price book, it has a spot to enter the dimensions but the techs can not see the dimensions, so at the moment it is useless, please make this available for the techs to see!

alind by New Contributor II
  • 1505 Views
  • 2 replies
  • 2 kudos

support issues

We're having issues with ST mobile. And I just had support tell me they would suggest using a high-speed internet connection for best results. Let me call Verizon and tell them to get on that now

photo link not working on my techs ipads

Hello!!We are having an issue with the photo link capture. Many of my techs prefer using the phone capture option on service titan to add photos to a job. I have three techs that were using this feature that are now telling me that they are no longer...

jweins1 by New Contributor
  • 2509 Views
  • 5 replies
  • 0 kudos

Back Button

I have a technician that is requesting a back button so that they can use the mobile ap more efficiently. Thank you!

Ttags14 by New Contributor
  • 1173 Views
  • 1 replies
  • 0 kudos

Adding parts to an invoice

I have a technician that created a job for an irrigation repair in the field. When he goes to invoice and add irrigation materials it does not show any irrigation parts available. If he creates the irrigation repair from the office then he can go to ...

MDora by New Contributor
  • 1757 Views
  • 2 replies
  • 0 kudos

Tip line for technicians!

Would love for our technicians to be able to get credit card tips when people pay invoices. Any chance Service Titan is working on this?

mnbierman by New Contributor
  • 1654 Views
  • 2 replies
  • 3 kudos

Job descriptions on the All Jobs page in mobile

Hi!Is there a way, or is there a feature coming out where we can get the description of work on the All Jobs tab for the technicians?We work with clients that use us for multiple jobs at single locations. Sometimes we may have multiple quoted jobs th...