Hi!Is there a way, or is there a feature coming out where we can get the description of work on the All Jobs tab for the technicians?We work with clients that use us for multiple jobs at single locations. Sometimes we may have multiple quoted jobs th...
Is there any way I can edit the fields on the technician scorecard? I'd like to edit the fields to show different metrics than what are currently on there. For example, I'd like to show Number of Opportunities, Number of Replacement Opportunities, To...
We are needing our technicians to have access to our customers info/history, pricebook pricing and pictures from previous jobs without having to book a job. Is there something on the mobile permissions that we can allow that? Most of the time they ne...
Is anyone else having issues with forms crashing on mobile? We are unable to save any information, the form closes and then duplicates itself! We have un installed and re installed the ST app and updated our tablets to the latest iOS. We use forms to...
Id like to see a (set a reminder) button near the note, and take a picture buttons, on the mobile app. This would be useful in jobs that require a follow up, example: i have a job requiring a call to customer service, but they are closed today. i wou...
DEPOSIT QUESTION! Hi All! To my knowledge, when a tech sells work and wants to collect a prepayment he has to sell the work, click "perform work later", call the office, the office sets up the return call, and then the tech can collect the "project" ...
We want to change how we present to a customer on the options that they have. As of now it is set up as (good better best) for your options. We would like it to go (best better good) so that the customer is looking at their best option first. By doin...
I have been having a challenge to get the technicians to take photos before, during and after the work has been performed. In trying to understand why a simple task like this was not being completed they all complained that it really slowed them down...
We would like to be able to display the billing name - not the job location name on the techs tablet view - we should be able to update that.
Hello all. I’ve been finding that it’s difficult to have customers sign off on the signature box, there is no color differentiation and the signature capture box is a very light gray outlines dotted box. I think it would be lovely if ServiceTitan wan...
| Subject | Author | Posted |
|---|---|---|
| 01-21-2025 10:49 AM | ||
| 01-20-2025 12:21 PM | ||
| 12-05-2024 10:12 AM | ||
| 11-14-2024 01:24 PM | ||
| 09-05-2024 09:15 AM |
