ServiceTitan Community

"Bill To" Info Needs To Be More Visible On Mobile Job Page AND Mobile Dashboard!

This issue causes us too much frustration.A prime example is the work that we do for Home Depot. We have each HD store set up as a customer and then create locations for each consumer that buys a door from HD.If the CSR forgets to put HD in the name,...

Mobile install quote form white videos

Is anybody having trouble with videos uploaded in the install quote form being white. You can hear them but not see them?

We have a Customer with MANY locations - really would be nice to NOT have every pic we take post to the PHOTOS & VIDEOS section of both the Customer page and Location/Job page. Is there a way to only have the pics for the location be saved ONLY to locati

Is there a way to create an estimate without the need to book, dispatch & arrive? For example, while at a client property, another prospective client comes over to tech and asks for a price... Should have a quick and east method of quoting.

How did everyone implement tablets to their techs? We're rolling out next week with tablets and was planning on doing a quick over view of how its going to work. How did you guys start and what issues were you running into when the techs were using them?

Is there a way to see if our technicians are using the swiper is being used or if it is manually swiped?

Can we add a second number to the service tech mobile number? Reason is: The technicians carry both a cell phone and a tablet. They may leave the tablet in the truck at times but they always carry their cell phone.

Can techs log a task from mobile?

If there is a default Diagnostic charge set up can a technician delete or change the cost of the charge?