What does a customer look for in a home services contractor
When it comes to hiring a home services contractor, customers are looking for someone who is reliable, trustworthy, and skilled in their craft.
Blog Articles
Why you should use your customers name
Have you ever walked into a store and been greeted by an employee who immediately knew your name? Or perhaps received an email from a company that addressed you by your first name? It's a sm...
NCSG Convention & The CSR 360 Track
For the first time in the history of our industry, the NCSG convention had an entire track of classes specifically for CSR's.
STANDARD OF CARE: IT MATTERS
Why is it important we follow the standard of care?
Customer Service
Customer service is a critical component of any successful business. It is the interaction between a customer and a company that can make or break a business's reputation. Customer service representat...
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What does a customer look for in a home services c...
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MadisonChicken
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NCSG Convention & The CSR 360 Track
