Posts

Resolved! Using AI to respond to reviews?

It would be great if Service Titan had a built-in AI capability to handle positive reviews. Many prominent companies already utilize software like replier.ai or internal AI systems for this purpose. Employing AI to respond to reviews, just like the m...

Google Reviews

Hey everybody! We are currently running into problems with Google reviews (including 5-star reviews) where they are randomly being taken down by Google. Is this a result of sending a review generation link? Is anyone else having this problem? We know...

dthorpe by New Contributor
  • 1955 Views
  • 4 replies
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Resolved! Earning reviews

Our HVAC company is located in Canada. Currently for reviews, our main focus is on gaining Google Reviews. However, I have observed that we do not have many reviews on Facebook. Do other companies find Facebook reviews helpful/important? Do many cust...

KhianaKlatt by Valued Contributor II
  • 1987 Views
  • 5 replies
  • 1 kudos

Apple business connect

Not ServiceTitan related, but industry relatedApple came out with their own version of "Google My Business". Allows you to customize your company's display on apple's platforms.Sign up here: https://businessconnect.apple.com/

Reputation Management vs. pulseM

We are considering switching to Reputation Management from pulseM. Has anyone else done this and if so what are the pros and cons.Thank you in advance for you input.

How to automatically send a referral request

Hi everyone, just wanted to share a really powerful integration that’s available that allows you to automatically request for your customers to send out referrals!If you connect ServiceTitan to NiceJob, you can automatically import your contacts and ...

Short survey about your Marketing Pro experience.

Thanks to everyone who participated in conversations with us this past week. We know this is a hectic time of year, so we've made an easy survey for you to tell the Product Design team about your experience using Marketing Pro instead of booking a me...

JulieB
by Contributor III
  • 979 Views
  • 0 replies
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Reputation Management: Review Requests

Hello! I have been using reputation management and I love it! We've been using it since May, and our reviews have increased tremendously! The only issue I have is I'd like to create a different survey for those who will be getting HVAC tune ups and t...

Creating Review Automation

I wish there was a way where we can automate reviews. This is what I'm thinking. Customer pays invoice They get sent a thank you for paying for our services.... and at the bottom, it would have a separate section that says, how did we do. Where the c...

KyraRoss by New Contributor
  • 2555 Views
  • 4 replies
  • 2 kudos