Hi everyone! I am having a pretty frustrating experience and I am really hoping this discussion board can help. When an invoice is created with materials/equipment, Service Titan forces me to assign a tech to every. single. line item before I am able...
I am new to the ST platform and am hoping for a little assist.We had a warranty repair in 2023 that was completed. It was invoiced with a zero balance, which was batched and posted last year. (Not exported)We recently received a warranty payment for ...
How to adjust invoice for Green Sky Fee?
We have found that during reconciliation between Service Titan & Intacct Sage, our accounting software. The Two Invoice numbers do not match. We have been advised by Both Intacct & Bakertilly that this is due in part to the integration that Service T...
In our business operations, we often encounter situations where partial payments are received from customers before the final invoice is generated. This occurs for various reasons, such as phased project completions or partial payments made in advanc...
Hello Guys! Just like to ask and know another process. What do you do for collecting? What is your process for that? Do you use something outside of Service Titan or just Service Titan?Appreciate you all
There should be a way to edit the total cost per item on a purchase order. Currently we are only able to edit the individual item cost. There are times we are a few cents off due to rounding, and it would make it much easier to be able to edit the to...
Hey Guys - Need some help here!We are trying to create an efficient way to manage warranties on equipment but cannot seem to find a way. Here are the scenarios. Manufacturer Warranty: If we service equipment under warranty we will be charging the cus...
Hi all, Seeing an issue with orders placed via a vendor's website where the payment is immediately charged to a credit card. When we create a PO to represent this order(create as sent) and then receive it, after being exported this shows in QB Deskto...
Would it be possible to have an alert type for when returns are credited that can be sorted by business unit. The reason/use for this alert would notify the managers of those business units that a return has been credited. It would also be great to h...
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