We are located in an area that has bad service and our crew leaders are constantly running into issues using Crew Mobile because it either logs them out or freezes while they are allocating material. What can we do different?* I will add, this is for...
I have a tech who downloaded his photos to the wrong job. Is there a way to move them to the correct job?
Hi! Hoping someone can help me - If my technicians are on an all day job and don't take a meal break, they are receiving an error code that they can't clock out because they didn't take a meal break. Can I turn this setting off?
It would be helpful to have the ability to toggle technicians' ability to calculate prices based on the tags on a job, business unit, or other.The issue: We work for both residential & commercial customers. For most of our commercial customers, we do...
Is there a way that our techs can verify that a card has saved to a client file? We are not looking for them to see the card number, just a verification that the number has saved.
Does anyone know how to edit the technician dashboard to show sold hours? Close rate %, total revenue and average sale $ are great but we expect our team to bring their indiviudal sold hours to the daily team meeting every morning.
Hey you guys, Since the new update to ST, I have been able to locate the Blue Collar Nerd tutorial video, which was very helpful for inner office operations. However; I'm sure there were also changes to the mobile side. Do you know if there is an ins...
One of our technicians mentioned that he is unable to see any of the photos he takes on a job when he is trying to email them to the customer. This just started for him a couple of days ago. I did all of the I.T. troubleshooting, uninstalled and rein...
We are having the worst time trying to set up our estimates in mobile. Essentially, when our technicians go into "make an estimate" on the mobile job side, and try to add the pre-priced services from Pricebook Pro, it only shows a $0 cost. Not the pr...
Has anyone had issues with forms automatically deleting after the tech has filled them out? It seems to have just started. I had the tech do a tablet update and log out and log back in.
