Posts

Resolved! Time on Service Jobs

Our technicians do not have the ability on the mobile app to see how long they were on a job in order to charge the appropriate labor hours spent on a job. This is extremely critical for our field techs. The tech should not be spending time calling t...

lynettaj by New Contributor II
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  • 4 replies
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Not My Idea, but Still Needs Votes!

Currently, there is a cooling load calculator in ST Mobile. We would like to see a heating option too, or be able to integrate with other load calc apps. This idea has already been submitted by someone else, but it doesn't have very many votes yet!Lo...

Miranda by ServiceTitan Certified Administrator
  • 762 Views
  • 2 replies
  • 5 kudos

Cannot log into mobile app

I am able to log into the desktop version but I cannot get into the mobile app. I have reset the password 3 times and uninstalled the app and reinstalled. I also made sure I was logged out of the desktop before trying to log into the mobile app.Help.

carrielee by New Contributor
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Mobil update

At Pantheon they mentioned an update for mobile phone users. When can we expect this update, and what changes will be made?

Crew Leader and Project Manager Daily Logs

How are others using the features within Aspire to report 'daily logs' at the end of each day?We typically have our crew leader and/or anyone who visits a job site (PM, owner, designer) log what they did on site that day and attach multiple photos to...

AEakman by New Contributor
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  • 3 replies
  • 2 kudos

MY FORMS

i understand when a tech arrives to a job he has a forms option and those forms attach to said job. however the MY FORMS tab on the top of the mobile app is not the same, and they can only be saved to that techs device/dashboard what is the purpose o...

We have a question about the Pricebook on mobile

Hello! We have a question about the present stage when offering an estimate (quote) to the customer. We want to know if there is a way for the quote, that we are presenting to the customer, can show materials that are attached to the equipment. For e...

Resolved! Tech Issues with Dashboard

Good morning! We have Service Professionals that are unable to click "MORE" on the iPad in order to see Job Summary. Is anyone else having this issue or have been able to correct it?

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CatCoyle by ServiceTitan Certified Administrator
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  • 5 replies
  • 0 kudos