Posts

Mobile App

Hello,We have a technician who has an Apple iPhone and is having issues getting the app to work. They log in and then once that happens it just does nothing but loads. The technician has tried numerous times to uninstall and reinstall the app and not...

dianam8686 by New Contributor III
  • 870 Views
  • 3 replies
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Issues from the field

When a crew leader sees an opportunity or problem in the field he/she creates an issue to alert the account and operations manager that action is needed. This issue becomes a chain of emails that alert the original creator of the issue every time a n...

Image uploads

The upload capabilities of aspire are holding us back quite a bit. We require 20-40 photos on every work order from our crews. Single uploads take way to much time. Considering we do an average of 5-6 jobs a day on each crew, This has be some quite a...

mattvp92 by New Contributor
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  • 1 replies
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T&M Invoicing

I am wondering how others are tackling their Time & Materials invoicing. We are having major issues with our techs being able to properly invoice jobs due to the fact that they can't see the timesheet for that job. Worst case, they should be able to ...

jboth by New Contributor
  • 988 Views
  • 3 replies
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Edit estimate name from mobile

We have property managers who are receiving literally a hundred emails from us per week. Can we change it so when our techs send them estimates from the field the Estimate Name is more descriptive? It should have the location in the title so they kno...

KhianaKlatt by Valued Contributor II
  • 1079 Views
  • 4 replies
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Resolved! Missing audit history for opened estimates

Does anyone have a solution this one? I have noticed that if an estimate is sent out from a technician on the mobile device it will give this "sent a link for e-signatures to the following contacts:" in the audit history for the job. However it does ...

aatlee_h by New Contributor
  • 1156 Views
  • 1 replies
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PDF Zoom

We are beginning to implement the Photo/PDF upload feature of ST, and one of the ways we are doing this is with adding all of our building plans onto each job. Some of the plans come in Photo format, whilst others are grouped together in a multiple p...

Rusty by New Contributor
  • 603 Views
  • 1 replies
  • 3 kudos