My guys and I are wondering why we can't make an outbound call to a customer from history? after the job is complete, we can see contact details but can't click the buttons to call. that means a tech that wants to call a customer to check if the repa...
I am looking for a way I can get the START button on the tablet while in ST for google maps that will have the voice giving the turn by turn directions.
Often the techs will reach out to us in the office while they are in the field and ask us to turn off job notifications for specific jobs they are working on. It would be ideal if they could have access/permission to do this themselves from the field...
Probably my biggest headache with the onboarding process and still, as I make changes in the settings, is not having access to a mobile user account without making my tech sit in the office or give me his login info. But of course it kicks him out as...
Really hope this get's modified so we can zoom in on pictures that our techs take. It is very common to have to zoom in to see certain items, or details, and currently it can't be done without first downloading the image to the computer.My previous s...
I think it is dumb that if I set up a technician as a managed tech on Monday, Next does not recognize them until the following Monday after it resets. I'm paying to train a tech on Next but can't train them for entire week. This makes no sense. Is th...
It would be helpful if the billable hours tab would calculate the cost for you and apply it to the invoice automatically. Leaving it up to the technician may not always be accurate. It would also eliminate 2 steps.
Is there a way to look up a custom or job number that is not already scheduled on the ST App as a technician
We are in the implementation stage of ServiceTitan trying to determine the level of detail we can have in our Business Units. We use Quickbooks as our accounting software and have the business units mapped to QBs class. Currently we have 3 office loc...
Does ST have a way of adding pre-set comments for the techs to choose from? Our previous software would allow the technician to choose form pre-sets we set up in the office.This way they are not typing the same response at every job they go to; they ...
| Subject | Author | Posted |
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| 12-05-2024 10:12 AM | ||
| 11-14-2024 01:24 PM | ||
| 09-05-2024 09:15 AM | ||
| 08-30-2024 07:39 AM | ||
| 07-22-2024 01:45 PM |
