Hello we are finding out that this platform does not forward text messages, that it ends on ST platform. This doesnt make much sense to me. Many of us wont be on the ST page waiting for messages to come through; and customers will assume we have rece...
I need for st not to show all the photos on my phone just at a specified folder, how to i change that to my picking?
I am sure some of you have same problem. Service techs in field take 2 hours before they have made a estimate or started charging the customer anything.I would like a timer on each job as soon as they pull up and dispatch job a timer automatically st...
My guys and I are wondering why we can't make an outbound call to a customer from history? after the job is complete, we can see contact details but can't click the buttons to call. that means a tech that wants to call a customer to check if the repa...
I am looking for a way I can get the START button on the tablet while in ST for google maps that will have the voice giving the turn by turn directions.
Often the techs will reach out to us in the office while they are in the field and ask us to turn off job notifications for specific jobs they are working on. It would be ideal if they could have access/permission to do this themselves from the field...
Probably my biggest headache with the onboarding process and still, as I make changes in the settings, is not having access to a mobile user account without making my tech sit in the office or give me his login info. But of course it kicks him out as...
Really hope this get's modified so we can zoom in on pictures that our techs take. It is very common to have to zoom in to see certain items, or details, and currently it can't be done without first downloading the image to the computer.My previous s...
I think it is dumb that if I set up a technician as a managed tech on Monday, Next does not recognize them until the following Monday after it resets. I'm paying to train a tech on Next but can't train them for entire week. This makes no sense. Is th...
It would be helpful if the billable hours tab would calculate the cost for you and apply it to the invoice automatically. Leaving it up to the technician may not always be accurate. It would also eliminate 2 steps.
| Subject | Author | Posted |
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| 01-20-2025 12:21 PM | ||
| 12-05-2024 10:12 AM | ||
| 11-14-2024 01:24 PM | ||
| 09-05-2024 09:15 AM | ||
| 08-30-2024 07:39 AM |
