Resolved! Adding Discount Task
How can techs apply a discount task to an estimate from the mobile side & having it fall under Discount & Fees? We have only done this from the office
Posts
Glitches today
One of our tech's just called me and is having trouble with ST today. It isn't loading anything for him. He cannot upload photos or attachments to his current job or see his next job either. Before I reach out to support - I wanted to see if anyone e...
Mobile View Unit Measure
I would like to see the unit of measure show in the mobile view for items in the Pricebook. In the Pricebook (on PC) the unit measure is visible, but when our technicians are using their tablets in the field they cannot see if the material they are (...
Add square or circle option to Photo Mark Up
Very simple fix. I would like to have the option to add a circle and a square, a straight line, on the photo mark up. Maybe change the size of the marker line. It would just help keep things move faster and look much cleaner. When on site doing estim...
Text Forwarding
Hello we are finding out that this platform does not forward text messages, that it ends on ST platform. This doesnt make much sense to me. Many of us wont be on the ST page waiting for messages to come through; and customers will assume we have rece...
Atraching photos from my work with app.
I need for st not to show all the photos on my phone just at a specified folder, how to i change that to my picking?
Loosing man hours! Keep Service Techs on track! PLEASE make me a timer!
I am sure some of you have same problem. Service techs in field take 2 hours before they have made a estimate or started charging the customer anything.I would like a timer on each job as soon as they pull up and dispatch job a timer automatically st...
Making outbound calls from job history
My guys and I are wondering why we can't make an outbound call to a customer from history? after the job is complete, we can see contact details but can't click the buttons to call. that means a tech that wants to call a customer to check if the repa...
GPS directions
I am looking for a way I can get the START button on the tablet while in ST for google maps that will have the voice giving the turn by turn directions.
Techs access to turn off job notifications
Often the techs will reach out to us in the office while they are in the field and ask us to turn off job notifications for specific jobs they are working on. It would be ideal if they could have access/permission to do this themselves from the field...
