Jobs
Looking for Support, Customer Success, or a Pro Product Specialist?
Visit our Knowledge Base to learn who to contact and how to reach them.
You can also submit and vote on Ideas to help shape the future of ServiceTitan. Check out the page for full details, including a breakdown of each idea status!

cancel
Showing results for 
Search instead for 
Did you mean: 

Posts

Uploading Forms

I'm attempting to upload forms to ST that are the correct file type and even show up in the preview when I upload them they say that they are successfully uploaded but they never appear in our list of forms.Anyone ever experienced this??If no has I'l...

spetrie by Contributor II
  • 3162 Views
  • 3 replies
  • 2 kudos

Form editing option suggestion

We are in the restoration industry and a requirement to get paid for insurance paid jobs is to keep track of progress as things dry out. That means that we need to stop by multiple ongoing jobs and grab reading from equipment and record in a form. To...

johnu21 by New Contributor
  • 2523 Views
  • 1 replies
  • 0 kudos

Why can't I see a form a tech finished in the app on the office side?

We created a Titan form the technicians use to put in the property information. Once the technician has finished the form and closed the job. I can't see the form on the office side. But the technician can still see it in the app. Is there a easy way...

DOO509 by New Contributor
  • 1811 Views
  • 0 replies
  • 0 kudos

forms

Hello, I would really like when you create a form and when down loading pictures - that they get attached to the history on the job.Because, having that option to add photos to forms is great. If I have to go back and look at picture/s. I have to go ...

Tagging based on form answers

I need jobs to be tagged based on answers to questions on forms. I found two separate ideas for this- please go vote for these!!COMMUNITY-I-1050COMMUNITY-I-1681

JessicaSmith by ServiceTitan Certified Administrator
  • 2940 Views
  • 3 replies
  • 6 kudos

Resolved! Non-Managed tech & Non-Job Events

Can Non-Managed techs fill out forms assigned to Technician through Non-job events? I know they can't do anything on a job without being managed, but hoping they can fill out a form

RebeccaSantiago by ServiceTitan Certified Administrator
  • 2322 Views
  • 1 replies
  • 0 kudos

Terms & Conditions with Replacement Estimates

We have a series of terms and conditions for sold HVAC replacement jobs. What is the best way to attach that to an estimate being sent to a customer and/or being signed?

amandaz88 by ServiceTitan Certified Administrator
  • 1932 Views
  • 1 replies
  • 0 kudos

Form Trigger Assignment for Working Technician

I am in need of a form that will allow me to trigger by Technician for all job types, all business units and all customer types. We are a residential plumbing company that our plumbers service all job types. As a reminder or checklist for the newer p...

pdunaway by New Contributor
  • 2611 Views
  • 2 replies
  • 0 kudos