Posts

Resolved! Deposit Question

DEPOSIT QUESTION! Hi All! To my knowledge, when a tech sells work and wants to collect a prepayment he has to sell the work, click "perform work later", call the office, the office sets up the return call, and then the tech can collect the "project" ...

reneem by ServiceTitan Certified Administrator
  • 1636 Views
  • 2 replies
  • 0 kudos

Signature boxes.

Hello all. I’ve been finding that it’s difficult to have customers sign off on the signature box, there is no color differentiation and the signature capture box is a very light gray outlines dotted box. I think it would be lovely if ServiceTitan wan...

Jerodb by New Contributor III
  • 2487 Views
  • 4 replies
  • 1 kudos

Highlighting phone number for technician to call as a priority.

Hello everyone,I am a field technician finding that it to be infuriating that when I have 15 numbers I have to cycle through to find the one to call and sometimes I still don’t find it and I have to call my dispatcher. I think it would be lovely if s...

Jerodb by New Contributor III
  • 2610 Views
  • 5 replies
  • 3 kudos

Truck Inventory - Bar Coding Support?

We need to get better at tracking truck inventory and believe easing and simplifying the technician portion of the effort is key. Has anyone been successful in implementing bar coding to handle truck inventory reporting? (Receipts, Returns, Transfers...

moor200 by New Contributor
  • 1859 Views
  • 4 replies
  • 0 kudos

Collecting Payments with QR Codes

I would like to get a QR Code payment option implemented.When the job is complete and the tech goes to collect, a QR Code option would be a payment method in the drop down menu along with "Cash, Check, Card, Greensky Financing". This would allow the ...