I exported a batch of check payments that match what our bank account has. I then went to QB to "make the deposit" into the checking account. The batch was applied to each customer's profile...but it did not go over as a deposit for our records when ...
Hello All, Before payment collections got turned on, my workflow for refunds and move payments, I had to create two fake Payment Types in ST. If we needed to move a payment, we called it Transfer Payment since the move button broke and never got fixe...
What does ST error message # 6240, mean?
Hello...In QuickBooks Online for vendor bills: the materials exported from ST to QBO - the purchase orders does not reflect the designated customer account it corresponds to after exporting. Is there any way ST can figure out a way to add the custome...
Good afternoon,When invoice are being exported to quick books new sub profiles are being made and I am wanting information on how to merge this customer also how to prevent this for the future ?
Since the update ST-63, is there a way to attach a file to returns on POs?
Why are there buttons on the invoice screen that we are not allowed to use?Example: On the invoice screen there are two buttons next to the payment (even AFTER the export is complete). 1 - edit. 2 - Delete. You can click on edit and and make the chan...
I love that we can now put a credit on the customer's account. No more pinned notes and csr's forgetting to mention them, technicians not knowing about them - sounds great!Except that technicians STILL don't know about them. They process over 90% of ...
In ST, I have a batch that reads "partially exported"; however, it looks like it has fully exported to QB. ST is telling me to "see error report for details", but when I click on this, it tells me "action cancelled, unauthorized access". I've tried u...
Am I the only one having an issue with payments duplicating when a tech takes a payment for a past bill and the bill for that day? this has happened every time now since the last update.
| Subject | Author | Posted |
|---|---|---|
| 10-16-2024 08:50 AM | ||
| 09-30-2024 08:23 AM | ||
| 09-26-2024 06:25 PM | ||
| 09-26-2024 10:27 AM | ||
| 09-25-2024 06:31 AM |
