Anyone have any office pets?

I would love to be able to bring my dog into the office every day. I don't have a dog right now, and I'm not totally sure how my boss would feel about it, lol.In the meantime, I have a betta fish named Soup. I would love to hear about your non-human ...

sambott1 by Contributor
  • 21 replies
  • 5 kudos

Managing your Recurring Services from your Schedule Tab

Hey Dispatchers! Let's share some tips on how you manage your recurring services? Where do you go to easily track your recurring services, and what tips and tricks can you share with others. Also wanted to share a quick video with one of our training...

schedule tab.PNG
by Valued Contributor II
  • 1 replies
  • 2 kudos

Happy Halloween!! How are you celebrating today?

We hope you're having lots of spooky fun in your Call Centers today! Please share photos of your: Team costumes Cubicle or desk decorations Frightful food Trick or treaters! Also - did anyone change their technician profile pics today? Might make for...

Halloween dispatch notification.PNG Halloween dispatch notification.PNG
by Valued Contributor II
  • 14 replies
  • 5 kudos

Accepting and Reviewing Escalations with Schedule Engine

Hi there! Earlier this week I had searched all over the community and posted asking in Masterminds, to see if anyone had the escalation process for Schedule Engine's on call service. I needed something I could use to train dispatch and technicians. N...

knorris by New Contributor III
  • 2 replies
  • 2 kudos