The ServiceTitan NEXT environment is not only an awesome place to see what's coming in the next release, but it's the perfect place to train new CSRs. If you've never logged into the NEXT environment before, watch this quick video for some cool tips!
I would love to be able to bring my dog into the office every day. I don't have a dog right now, and I'm not totally sure how my boss would feel about it, lol.In the meantime, I have a betta fish named Soup. I would love to hear about your non-human ...
On today's Training Tuesday, Shea showed us 2 new features that are going to be pretty awesome for CSRs and dispatchers. Take a look and let me know what you think!
Hey Dispatchers! Let's share some tips on how you manage your recurring services? Where do you go to easily track your recurring services, and what tips and tricks can you share with others. Also wanted to share a quick video with one of our training...
Do you use the schedule board or the dispatch board? Or maybe some other way?
We hope you'll all participate and share your favorite thing about ServiceTitan for our "Favorite Things" spotlight in the Community. Manny and I created a Training Tuesday video today, where Manny shared his favorite thing - the DISPATCH BOARD! In c...
Welcome to another Training Tip Tuesday! Depending on your trade, this time of year can mean that things may be starting to slow down a bit. Whatever your role at your company may be, this is a great time of year to start thinking of ways for persona...
We hope you're having lots of spooky fun in your Call Centers today! Please share photos of your: Team costumes Cubicle or desk decorations Frightful food Trick or treaters! Also - did anyone change their technician profile pics today? Might make for...
I've been a dispatcher in Washington state for nearly 20 years.....oh wow.I was wondering what my fellow dispatchers have encountered in terms of what people are mistaken about what we do.Very curious to get some great feedback,
Hi there! Earlier this week I had searched all over the community and posted asking in Masterminds, to see if anyone had the escalation process for Schedule Engine's on call service. I needed something I could use to train dispatch and technicians. N...
