How can we split these two Email notifications and Texts/Dispatch notifications?In our previous software, we were able to choose which notifications the customer gets.For example, they may only want the appointment notifications via email while other...
It would be really nice if we had the option to delete a deactivated non-job event code. It would also be great if we could use the same
I have posted an idea of the possibility for jobs on the dispatch board being color coded for easier view of not having to hover over the job to see the tags. There could be a color for most important tag (example: additional tech, ladder needed, etc...
I have posted an idea regarding the technician chat on the dispatch board. May help others as well that don't have the dispatch board on screen all the time to see the messages from techs. https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-31...
We have three different divisions that work under Coolray. We have electrical, HVAC, and plumbing. On the map can we please get a change so we can select only business units we are working with. It allows us to select them from the top as the busines...
When the Tech gives the heads up in the field that he will be done in 15-30 minutes with the ST button. It is very easy to overlook. People get busy on the phone or just tune out the computer notifications. Is there a way to make that notification on...
I would like the auto scroll left/right option on dispatch board to be turned off. I have it set to view my working hours but when I change dates, it doesn't hold that view. I have also talked to other staff here & they would like to be able to have ...
If we could choose only one technician, or a few technicians at a time to compare their routes on Map 2.0 that would be a huge help! Also, if we could filter by Teams. We have Teams set up as "Installers", "Comfort Specialist" and "Technicians". Righ...
It would be amazing if we could arrange our technicians on the dispatch board in anything other than alphabetical order. We run a lot of 2 or 3 person crews and it would be so much easier on the eyes if we could group them together, not just in a Tea...
I want to be able to change my default view of the Dispatch board to any start time I choose (8:00 am.) My team never has an appointment before 9:00 a.m., and I would like to be able to see their whole day at once. I do NOT want to interfere with the...
