Resolved! Delete deactivated non-job Event codes

It would be really nice if we had the option to delete a deactivated non-job event code. It would also be great if we could use the same

crob by New Contributor
  • 1 replies
  • 1 kudos

Job Color Codes

I have posted an idea of the possibility for jobs on the dispatch board being color coded for easier view of not having to hover over the job to see the tags. There could be a color for most important tag (example: additional tech, ladder needed, etc...

H_Imbach by New Contributor III
  • 1 replies
  • 3 kudos

Tech Chat

I have posted an idea regarding the technician chat on the dispatch board. May help others as well that don't have the dispatch board on screen all the time to see the messages from techs.

H_Imbach by New Contributor III
  • 1 replies
  • 2 kudos

Resolved! Map 2.0

We have three different divisions that work under Coolray. We have electrical, HVAC, and plumbing. On the map can we please get a change so we can select only business units we are working with. It allows us to select them from the top as the busines...


I would like the auto scroll left/right option on dispatch board to be turned off. I have it set to view my working hours but when I change dates, it doesn't hold that view. I have also talked to other staff here & they would like to be able to have ...

nickbali by New Contributor
  • 1 replies
  • 1 kudos

Resolved! Map 2.0 Filter by Technician, as well as by Team

If we could choose only one technician, or a few technicians at a time to compare their routes on Map 2.0 that would be a huge help! Also, if we could filter by Teams. We have Teams set up as "Installers", "Comfort Specialist" and "Technicians". Righ...

alyssa_d by New Contributor II
  • 3 replies
  • 2 kudos

Ability to change or reconfigure Dispatch Board

It would be amazing if we could arrange our technicians on the dispatch board in anything other than alphabetical order. We run a lot of 2 or 3 person crews and it would be so much easier on the eyes if we could group them together, not just in a Tea...