It is very difficult to operate at a fast pace when we need to go to the actual job page and it opens ANOTHER window. Is there a way when we hit go to job page it uses the same window. If I am trying to operate quickly to assist multiple technicians ...
I posted an idea of possibly being able to see the "Special Instructions" of the job on the pop out screen instead of having to go to the actual job page. You can click on the link below to vote for this idea. https://ideas.community.servicetitan.com...
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3210 Let’s be real, we are all busy!Technicians working hard in the field and office staff keeps customers informed and taken care of. Wouldn’t be nice to be able to post a “Sticky note” to t...
Hi Everyone,I’m a UX Researcher, and we’re working to improve our dispatch experience. I am working with product designers, and we’d love to get your feedback on a new experience, specifically related to Dispatch Pro and onboarding settings informati...
I understand this is currently not a feature, but it would be a very helpful one. The ability to manage the other appointments on your calendar along with your ServiceTitan appointments all in one place would be way more convenient than having to mov...
We are always sharing great tips and ideas for dispatchers in our Community CSR / Dispatcher group. Over the next month, we will adding additional resources and materials to help dispatchers be successful. This week I shared 4 tips within ServiceTita...
I would like to see the jobs turn to gray when they are completed on the schedule tab. The jobs stay green no matter what status they are. It would be nice to look at the schedule and see the jobs that were completed verses still open.
Hello, I am reaching out to the masses for some guidance. My organization is a small but growing organization. We have 9 Service technicians, 2 repair technicians, and 4 install crews (2 people for each crew, totaling 8 individuals). We only perform ...
Is there a way to identify in a job booked or on the service location screen the name of the technician who sold a service plan membership. We're looking for an easier way to see the information quickly so that we can send the original tech back to t...
I'm interested in changing the color of the customer tags on the schedule board to make them esoteric to us.
