With the newest update, there was a checkbox for "Needs a timesheet?" added to the new event settings. We use 1call dispatching, so our techs can only see one job at a time. With this we use events to let staff know if they need parts for a later rep...
Dynamic pricing is a great new feature however if you choose to use it the new pricing will not be shown in the mobile price book preview. We use the preview a lot and now the only way to see the correct pricing is to change all of your static prices...
Currently field technicians can see invoice summary notes from jobs that only involve one technician. Once the job turns into a project, the field techs are not able to see the project summary notes/description unless they are dispatched to that job,...
Would love for our technicians to be able to get credit card tips when people pay invoices. Any chance Service Titan is working on this?
Currently, everything I am being told says 'task management' can only be used on the office side. However, you are able to assign technicians to a task. Wouldn't it make sense to open task management up on the mobile side so technicians can complete ...
It would be awesome if service titan had a feature where customers were able to sign estimates through the estimate portal. Allowing them to accept sign, and date an estimate and it still converts to sold and notifies the office to schedule.
The inability for files to be renamed in bulk is a huge hurdle we have yet to overcome. It requires that we still use 2 different systems to house photos which is not ideal given what we spend monthly for ServiceTitan....Not only would we would like ...
I would like an admin version of the mobile app for when I am away from my desk. I can dispatch while remote.
I am being told by Service Titan that this is not an option at this point. We have forms that we attach to non job events that our technicians fill out in the field, such as vehicle maintenance reports or safety training that is done virtually. It wo...
ABOUT TECHNICIANSI've got some non-managed techs and I was hoping to give them the ability to see what's on an invoice but not to edit the invoice. Why is this not possible?
