This last week during our after hours time frame, one of our technicians created a job in ST for after hour service. The time frame for an arrival he allotted in the job was a 4 hour window that he did not exceed when he started heading toward the jo...
JUST WAS GOING TO SEE IF THERE IS A WAY THAT WHEN THE TECHS DISPATCH, ARRIVE, COMPLETE JOB THAT THE JOBS ON THE DISPATCH WOULD AUTOMATICALLY MOVE TO WHEN THEY DISPATCHED, MINIMIZE/GROW WHEN THEY HIT COMPLETE & SO FORTH LIKE THAT INSTEAD OF HAVING TO ...
I used to really like Service Titan 4 years ago. Now I literally cannot stand it. All these "updates" that keep being done, does absolutely nothing but continue to complicate our jobs around here. We no longer have the option switch back to old versi...
Click the link below that will take you give kudos so we can have hold reasons added to the dispatch board under holds. The link explains with pictures what is being asked here. I even had a ST tech support wonder why this isn't a thing lol https://i...
We have two delivery drivers that we have on our dispatch board under "install". Every day they have a dispatch to make deliveries and one at the end of the day to load up for the morning. Is there a setting that will allow for us to set a "schedule"...
Is there a way to hide a specific tech on a certain day if they're not available? Example: I have 3 techs who don't work Friday. I would like for them to not appear on my Friday schedule. I realize there is an edit button to "check in" in the setting...
Hello everyone,Does anyone know anything about being able to only allow the tech to see one job at a time until they are finished with current job? We are trying to get them to check in after each call, but also want to have the ability on scheduling...
I know that the latest update this Spring has Dispatch Pro moving calls that are tech specific to other technicians as the system sees fit. It seems regardless of when a technician is assigned to the job ( during booking or after and then turning Dis...
I would still love to see a feature for dispatch, where you can assign a helper to a lead/managed tech at the beginning of the day, and they will then be auto assigned to each following job with that technician to the following jobs. It is common tha...
I am still pretty new to ServiceTitan and the cities we service. Is there a way to see all the customers on a map by zone? I know there is a route optimizer but that does not help me because the appointment times are already set. I need to see where ...
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