Dispatch

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Recurring Service Events- is there a way to look up or track deactivated recurring events? or a way to RE activate those recurring service events?

Example, a customer has multiple locations on recurring services. They change vendors and we go through to deactivate those recurring service events... well the customer changes their mind and wants to come back and reactivate there services. There i...

Turn off Job notifications for certain job types

Is there a way to turn off notifications for certain job types? I know there's a way to turn off for either commercial jobs or residential jobs. We have a job type called "In office estimate" and having a job reminder for that isn't needed and is con...

Mass Follow Ups?

Every quarter we send out over 600+ emails to remind customers about their annual maintenance. We then log our follow up so our CSRs know who has been had a reminder sent and who hasn't. Sending the mass email is extremely easy and we have no issues ...

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