ServiceTitan Community

Can we get the ability to track emails through service titan the same way we track phone calls? It would be nice if when I clicked a customers email through ServiceTitan that it add that action and a copy of my email to the customers job page.

On Map 2.0 have you found a way to change the technician colors?

We are trying to get the colors assigned to our techs on the calendar to match the colors on the map; however, we have been unable to find a way to change the technician colors on the Map 2.0

Recurring Service Events- is there a way to look up or track deactivated recurring events? or a way to RE activate those recurring service events?

Example, a customer has multiple locations on recurring services. They change vendors and we go through to deactivate those recurring service events... well the customer changes their mind and wants to come back and reactivate there services. There i...

Can I color code each technician on the schedule screen?

Turn off Job notifications for certain job types

Is there a way to turn off notifications for certain job types? I know there's a way to turn off for either commercial jobs or residential jobs. We have a job type called "In office estimate" and having a job reminder for that isn't needed and is con...

I need to know why certain jobs arent showing on the schedule but they show on the dispatch screen

Dispatch board

Do you have house icons on your dispatched board?

Is there any way at all we can integrate google calendar with servicetitan

Where and how do I add a Service Manager to my dispatch board. Every once in awhile he runs a call but wont let me close him, says managed technician

Is anyone else running into an issue with non managed technicians not being able to close a job? With the new update, they are having difficulty closing a job from their mobile unless we manually go in and change the technician to a managed technician

These technicians are non-revenue generating, and we do not want to have them as managed technicians